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Quality manager

Great Yarmouth
Quality manager
Posted: 15 October
Offer description

Job Purpose: Responsible for leading the EMEIA Quality function, ensuring the business consistently complies with required quality standards to achieve operational excellence. The role focuses on exceeding customer expectations, meeting OTIF (On Time In Full) commitments, and achieving AOP (Annual Operating Plan) objectives. The position also has oversight of the EH&S function, with emphasis on driving effectiveness, ensuring compliance with standards, improving workplace safety, and reducing risk. Main Responsibilities: Ensure business-wide compliance with quality standards as required by customers, external accreditations, and internal company policies. Act as the lead interface with customers and accreditation bodies on quality, approvals, audits, and appraisals. Manage and maintain the Quality Management System (QMS), ensuring its continuous improvement through monitoring, reporting, and refinement. Lead activities related to achieving and maintaining ISO9001, AS9100, and other relevant certifications, with specific responsibility for ISO45001 and ISO14001 attainment. Provide Quality Engineering expertise to ensure delivery of OTIF commitments and achievement of key metrics. Collaborate proactively with engineering and operations teams on problem solving, process improvements, and effective QMS document creation/revision. Engage across the entire product life cycle, working closely with R&D, product line management, and programme managers to enhance quality input and decision-making. Drive a culture of continuous quality improvement, initiating and leading programmes to reduce cost, minimise waste, improve quality, and maximise value creation. Establish, monitor, and report on KPIs and metrics to track quality performance. Apply Lean and Six Sigma tools, lead improvement projects, and facilitate cross-functional programmes to increase effectiveness. Implement and manage internal audits in line with schedules. Oversee the Corrective Action System to resolve identified gaps and introduce preventive measures. Partner with Procurement to select, evaluate, and develop suppliers in line with quality standards. Design and deliver training programmes to build awareness and competence across quality initiatives. Provide strong leadership to the Quality function, coaching, mentoring, and developing team members to build a high-performing team culture. Conduct appraisals, performance management, and succession planning to develop capability and ensure business continuity. Support the HSE & Site Services Manager in maintaining compliance with all relevant health and safety legislation, Codes of Practice, and audit requirements. Other requirements: SC cleared or ability to obtain Occasional travel to other Spectrum Control sites and customers as required What we can offer you: Flexible working practices – we work a 9-day fortnight, offer flexitime, and work a half day Friday 25 days holiday (plus bank holidays) with the option to buy up to 5 additional days Health cash plan – cash back for everyday health expenses Private healthcare Pension scheme with 6% employer contributions Life assurance – 4 x annual salary Reward and recognition platform Discount platform – retail, leisure, gym discounts and more Employee assistance programme with access to confidential counselling services Support for further training and education Relocation assistance up to £8,000 if you relocate to take up a position with us About us: Spectrum Control is a global leader in managing and controlling the electromagnetic spectrum. We make the invisible electromagnetic spectrum visible and controllable with our industry-leading capabilities. The work we do is important. Whether that’s developing solutions used in defence applications that help to protect the UK and partners, to supporting technology for next generation satellite communication, space exploration and deep well drilling, Spectrum Control makes a difference. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters: Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.

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