Job Title
Recruiter – Inditex (UK & Ireland) Zara, Massimo Dutti, Bershka, Pull and Bear, Lefties, Zara Home and Oysho.
Contract: Full Time
Reporting to: Head of Talent
Role Purpose
The Recruiter plays a critical, front‑line role in attracting, identifying and hiring talent to meet the immediate and future needs of our retail stores across the UK and Ireland.
This is a high‑energy, operational recruitment role working at pace within a live retail environment. The role is not only office‑based — it requires regular store visits, direct engagement with hiring managers, and proactive candidate sourcing on the ground.
The Recruiter is responsible for delivering end‑to‑end recruitment while ensuring a strong candidate experience, building robust talent pipelines, and responding quickly to changing store priorities.
Key Responsibilities
Talent Sourcing & Retail Recruitment Delivery
* Screen CVs and assess candidates against role requirements, retail experience, availability, and cultural fit.
* Conduct high‑volume candidate calls, appointments, and classifications aligned to current and future store needs.
* Develop and execute recruitment strategies for Sales Assistant and Management roles, using multiple channels (ATS, job boards, social media, referrals, networking, and in‑store activity).
* Proactively source candidates via the internal ATS and external platforms, including visiting stores and challenging locations to attract local talent.
* Stay close to the market to maintain a competitive edge in attraction, assessment, and sourcing.
* Ensure candidates are fully pre‑screened before progressing into store interview stages across the UK and Ireland.
* Plan, coordinate, and deliver 1:1 and group interviews, including assessment days and store‑based recruitment activity.
* Manage offers, hiring decisions, and all recruitment administration (offers, contracts, store communications, and hiring paperwork).
* Follow up and support onboarding processes for new starters to ensure a smooth transition into store teams.
Hiring Manager & Store Partnership
* Work closely with Store Managers, Area Managers, and HR to define role requirements, competencies, and selection criteria.
* Build strong, trusted relationships with all INDITEX UK & Ireland stores, with stores treated as the top priority.
* Maintain regular communication with HR, Heads of Department, and stores to understand hiring pressures and workforce plans.
* Provide insight on local talent markets, availability, and hiring challenges to support decision‑making.
HR, Projects & Employer Branding
* Design and update job descriptions and interview questions aligned to retail realities.
* Support and deliver employer branding initiatives that reflect the pace, culture, and expectations of store roles.
* Organise and attend job fairs, recruitment events, group interviews, and inductions.
* Support quarterly and annual hiring forecasts based on store trading needs.
* Contribute to the development of policies and best practices for talent assessment and interviewing.
* Represent INDITEX internally and externally at recruitment events, acting as a brand ambassador.
* Manage candidate data in full compliance with GDPR and internal policies.
* Propose and support projects that improve recruitment quality, speed, productivity, and internal brand visibility.
* Ensure all recruitment activity complies with employment law, internal standards, and D&I commitments.
Talent Pool Management
* Maintain accurate and up‑to‑date data within the INDITEX ATS and external job boards.
* Build and nurture long‑term relationships with previous applicants and future talent.
* Track and analyse recruitment metrics to maintain a healthy talent pool and continuously improve sourcing strategies.
Candidate Experience
* Deliver a positive, efficient, and transparent candidate journey from first contact through onboarding.
* Maintain clear and timely communication on interview stages, timelines, and outcomes.
* Provide candidates with clear information on roles, benefits, salary, and the retail working environment.
* Act as the first point of contact for candidates, ensuring professional, consistent, and supportive candidate care.
Skills, Experience & Attitudes
* Strong understanding of full‑cycle recruitment, ideally within a fast‑paced or retail environment.
* Solid knowledge of candidate selection, interviewing, and assessment methods.
* Excellent organisational, communication, and relationship‑building skills.
* Comfortable managing high volumes and shifting priorities in a live retail setting.
* Proactive, resilient, and solutions‑focused with a hands‑on approach.
* Able to work under pressure, meet deadlines, and adapt quickly to store needs.
* High attention to detail, confidentiality, and professionalism.
* Strong team player with the ability to work independently and take ownership.
* Self‑motivated, energetic, and comfortable being visible in stores.
* Management experience desirable but not essential.