Job Summary
The HR Manager will provide strategic leadership and operational oversight for HR functions across the East Lancashire Alliance and Primary Care Networks. This role is responsible for developing and implementing HR strategies that support workforce sustainability, ensuring compliance with employment law and HR policies, and advising leadership teams. The HR Manager will manage and support a team of HR Assistants, ensuring smooth delivery of recruitment, onboarding, and day-to-day HR processes.
Main duties of the job
* Strategic HR Leadership
* HR Team Management
* Employee Relations
* Collaborations and Operations
* Policy and Compliance
About Us
East Lancashire Alliance (ELA) is a not-for-profit community interest company providing services to our GP practice members and offering a portfolio of patient services.
We are a network of nine PCNs which consist of 48 GP practices covering a population of over 390,000 patients across East Lancashire. Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.
Job Responsibilities
Strategic HR Leadership
* Lead the development and implementation of HR strategies that align with the Federations operational and clinical priorities.
* Provide expert HR advice to the Board, Operations Team, and Primary Care Networks on workforce planning, organisational development, and employee relations.
* Work with the Compliance Manager and Operations Manager to ensure HR systems, governance, and policies are up to date and adhered to.
* Identify and develop new HR initiatives that strengthen workforce resilience, staff retention, and wellbeing.
Management of HR Assistants
* Oversee HR Assistants in delivering recruitment, onboarding, induction, and administrative HR functions.
* Conduct regular staff briefings with the HR team to ensure consistent communication, alignment of tasks, and professional development.
* Monitor and quality-assure the work of HR Assistants, ensuring efficiency, accuracy, and compliance.
Employee Relations & Advisory Role
* Act as the lead HR advisor for the Primary Care Networks and East Lancashire Alliance, ensuring robust advice on grievances, disciplinary processes, sickness absence, and performance management.
* Support managers and leaders with mediation and resolution of workplace issues, fostering a positive and inclusive culture.
Collaboration & Operations
* Work collaboratively with the Operations Team, contributing HR expertise to strategic and operational projects.
* Partner closely with the Compliance Manager to ensure HR and employment policies meet CQC, NHS, and legislative requirements.
Policy & Compliance
* Develop, review, and implement HR policies, procedures, and handbooks to ensure alignment with best practice and legal compliance.
* Ensure consistent adherence to policies across all practices and networks.
Person Specification
Essential
* CIPD-qualified (Level 5 minimum, Level 7 desirable) or equivalent HR management experience.
* Demonstrable, substantial experience of working at a senior HR level dealing with a range of complex employment issues
* Highly organised and able to manage a broad portfolio of activities within agreed deadlines
* Excellent written and verbal communication skills
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