Overview
Hours: 6 hours per week - Shifts to be agreed with manager. Administrator Responsibilities
Responsibilities
* Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents' families, and other visitors.
* Managing incoming calls and enquiries.
* Producing letters and other correspondence, where accuracy is key.
* Managing lunch bookings and ensuring these are passed to the Catering Manager.
* Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
* Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
* Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
* Providing administration support to the Estates Manager.
Qualifications
* A caring, friendly, personality who wants to make a difference for our residents.
* Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
* Ability to be considerate, patient, and professional, especially when in a busy office.
* Clear and confident communication skills and experience of using Microsoft Office.
* Hardworking diligent nature and a good timekeeper.
Benefits
* Life insurance and company pension
* Annual leave - 20 days (excluding bank holidays) adjusted pro rata part-time hours
* Opportunities to stay in our guest suites across all our developments UK wide
* Discounts on apartment purchases for employees and immediate family
* Access to benefits platform offering discounted Gift Cards and eGifts providing discounts on a number of leading brands including restaurants and supermarkets
* Training and support with professional qualifications
* 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders
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