About The Role
Site Manager
Shift Pattern: 5 out of 7 days (including weekends and evenings)
Location: Milton Keynes
Salary: £37,200 per annum
Vacancy Type: Fixed Term Contract – 9 Months, Maternity Cover
Expected Start Date: Early March 2026
Hours Per Week: 40
TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer.
This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.
Role Responsibilities
1. Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy.
2. Manage onsite FM projects as agreed with the Project Team.
3. Act as the main point of contact between the customer and service providers day-to-day.
4. Monitor and report on service level agreements and performance indicators.
5. Ensure supply partners deliver consistent service and excellent customer interactions.
6. Track financial performance, ensuring delivery within budget and service requirements.
7. Lead on continuous improvement initiatives to enhance service delivery.
8. Manage all compliance, audits and statutory obligations to maintain full legal status.
9. Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
10. Manage colleague relations in line with HR policy, promoting fairness and inclusion.
11. Recruit, induct and train colleagues to ensure high standards and competence.
12. Ensure adherence to Health & Safety and COSHH policies at all times.
13. Respond to urgent issues or incidents swiftly and effectively.
14. Provide positive leadership, coaching others to meet objectives and maintain standards.