South West England | Hybrid Working - 3 Days per week in the Office
An opportunity has arisen for an experienced Head of People/Shared Services to lead and shape a high impact people operations function within a large, complex organisation based in the South West of England.
This is a senior leadership role with accountability for delivering efficient, compliant and people-focused HR operations, payroll, reward, benefits, people systems and data. You will play a key role in enhancing the employee experience while ensuring strong governance, scalable processes and continuous improvement.
The Role
As Head of People Services, you will
* Lead the end-to-end delivery of people services including HR operations, payroll and HR systems
* Ensure consistent service standards, robust controls and full legislative compliance
* Drive process improvement, automation and system optimisation
* Own the people systems roadmap and people data strategy
* Provide insight through high-quality reporting and workforce analytics
* Lead, develop and inspire a specialist People Services team
* Partner closely with senior stakeholders and People Business Partners
* Support organisational change and transformation initiatives
What We’re Looking For
You will bring
* Proven experience in a senior HR Operations and/or People/Shared Services
* Strong technical knowledge of UK employment law, payroll and HR compliance
* Experience leading payroll and reward frameworks within a complex environment
* Demonstrated capability delivering HR systems improvements or implementations
* A data-driven mindset with strong analytical and reporting skills
* Excellent leadership, communication and stakeholder management skills
* Experience managing multiple priorities in a fast-paced environment
Professional HR or reward qualifications are advantageous but not essential.
Why Apply
This is a rare opportunity to
* Lead a critical people function with genuine strategic influence
* Shape scalable people services that support organisational performance
* Join a values-led organisation committed to employee experience
* Work flexibly with a hybrid model based in the South West
A competitive salary and benefits package is on offer, alongside flexible working and strong support for professional development.