The Role
This positions primary purpose of the role of Quality Manager will be to manage, proactively develop and maintain the Company Quality Management System following regulatory, customer and business requirements. Furthermore, the Quality Manager shall seek to improve the efficiency and effectiveness of the Quality System to meet the business strategy of the Company and to ensure ongoing product quality.
Responsibilities
• Ensure product is manufactured to the required quality standards and customer requirements
• Lead a team of personnel for quality issues defining, directing, and maintaining quality standards
• Promote the company’s “right first time” policy eliminating failures whilst maximising efficiency of the manufacturing process and ensuring adherence to all aspects of the company’s accreditation
• Oversee the Corrective and Preventive action process, co-ordinating CAR root causes and corrective actions for both in-house and customer returns (RMA) and complaints, with follow up checks to verify implementation
• Identify potential improvements, including cost reduction and process improvements; lead/participate in continuous improvement team activity meetings
• Be the Customer Liaison for product quality within the internal customer focus teams
• Liaise with engineering develop the NPI process ensuring quality of build data / instructions and product configuration, provide quali...