Description Senior Quality Manager £60,000 to £66,000 plus great benefits including private healthcare (Work Level 5) Manchester City Centre, in this role you’ll work in a hybrid way splitting your time between home, the office and visiting our suppliers, depots and stores (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy). 10-month fixed-term contract / secondment We’re looking for a Senior Quality Manager to join our Own-Brand Team here at Co-op. In this role, you’ll own and lead the end-to-end quality process for Co-op brand products. You’ll use data and insight to drive continuous improvement, aligning quality initiatives with the strategic goals of the team. From setting and maintaining product specifications to benchmarking against market standards, you’ll make sure our products deliver exceptional quality for our customers and member-owners. We’ll look to you to build strong, collaborative relationships with our suppliers. Working closely with them to make sure quality standards for our Own Brand Products are clearly defined, understood and consistently delivered. Ultimately, you’ll help us to create amazing products for our customers and member-owners. What you’ll do • Be accountable for the end-to-end quality process for our own brand products from concept to the product being in our stores • Make sure our Quality Assurance is fit for purpose and monitor the compliance of them across Co-op Own Brand • Collaborate with our Suppliers to make sure there is an understanding of quality, customer, and commercial metrics • Build strong relationships with a range of internal teams, including Own Brand, Insight, Product Development and Technical as well as external suppliers and service providers • Use data and insight to build the foundation of Co-op Own brand quality to drive towards our team targets and goals • Gather information about how our products are performing and monitor complaints data to help support decisions about Own Brand products This role would suit people who have • Quality management experience • Experience leading a team of any size in a fast paced and collaborative environment • A passion for quality and food • Experience managing both internal and external partners and creating successful relationships Why Co-op? If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • Coaching and training to support your career development • Wagestream app – giving you access to a percentage of your pay as you earn Building a diverse environment We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.