Job Description
We're looking for a new sales superstar to join our award-winning team!
Whether you have an established sales background, or experience within facilities management/a relative industry, if you're an ideas person that's highly driven and looking to join a company that thrives on a family feel, team spirit - this could be the answer your career's been searching for.
For a driven Salesperson to join our growing sales team. If you crave a challenge, autonomy, and being part of a close-knit team where your ideas matter, we want to invest in you and assist you with achieving your goals.
The Important bit:
Role: Sales Executive with potential to progress
📍 Location: Stock, Essex (Hybrid role with site visits)
💷 Salary: From £28,000.00 (dependant on experience) + Commission (uncapped OTE)
🕗 Hours: Full-time, Mon–Fri, 08:00–17:00
🗓️ Start: ASAP
📄 Contract: Permanent
As 'Fire Protection Service of the Year' 2022 (The Prestige Awards) and 'Employer of the Year' 2018 (FSB Awards), we take what we do very seriously and are huge believers in encouraging and nurturing strong talent.
Your everyday focus will be on building our maintenance service customer base. There will be opportunities to sell other services including installations (from fire alarms to EV chargers), however this role’s primary aim is to build the number of service contracts we have.
You’ll be given a target and will be remunerated with a commission structure on a per sale basis, as well as when you reach or exceed your targets, in addition to your basic salary.
Key Responsibilities:
* Generate new business opportunities for fire, security and electrical maintenance service contracts within the commercial sector.
* Achieve (or exceed!) targeted sales performance levels.
* Respond to leads which come in organically whilst using your initiative to target new and past prospects using our database of customers, and using resources such as credit checking sites, Companies House, LinkedIn and generic Internet searching to collate the information you need on relevant decision makers to assist you in making the sale.
* Create bespoke package solutions fit for the needs of each customer.
* Phone customers/have zoom calls to follow up on quotations, upsell, request reviews and gain customer feedback as part of the sales funnelling process, your own market research and to help with your handover to Service Desk and/or Project Management.
* Attend site surveys to gather relevant information for quoting and presenting to customers (you will be office-based besides this)
* Use our service management software and marketing CRM to manage your enquiries and prospects, create your quotations, and log your progress and communications.
* Stay up to date with relevant news, trends, technology and standards within the fire, security and electrical sectors.
* Create relationship-building meetings with suppliers, manufacturers and partner companies.
* Report to Sales Manager on sales and prospecting progression, and your forecast of expected sales.
* Assist the Sales Manager, Managing Director and Service Desk Team as and when needed to ensure a smooth sailing customer experience throughout.
Required Skills:
* 1 year in B2B sales and/or in the fire, security or electrical sector (if sales experience, there must be a proven track record of meeting or exceeding targets).
* Demonstrate a reliable, honest and professional attitude, which is reflective of the WFP ethos and the reason why our customers trust us.
* As driving to customers for site surveys and meetings is a big part of this role, a full UK driving licence is required.
* Strong interpersonal and communication skills, both written and spoken, as building relationships is what you will live and breathe in this role.
* Fantastic listening skills to understand our customers’ needs and help the wider team continue to deliver an exceptional service.
* Laser focus on results and target-driven.
* Brilliant organisational skills with the ability to multi-task and prioritise.
* Good time-management skills and comfortable working under pressure to meet deadlines.
* Must be self-motivated and have good objection handling skills
* Experience working with Microsoft Office (primarily Word and Excel), service management software and/or CRMs.
* Excellent personal presentation at all times (as you can be required to meet with a customer without notice)
* Sound knowledge of how the commercial and service sectors work.
* A keen interest in the health and safety, fire safety and security sectors.
Employee Benefits:
* Company car provided upon successful completion of a six-month probationary period (car allowance/access to vehicles during the probationary period)
* A commission structure which rewards you on a per sale basis as well as when you reach/exceed your target.
* Training to equip you with the knowledge of our customer base and company processes.
* 21 days’ annual leave, plus statutory public holidays, plus your birthday off.
* Company pension scheme, plus discretionary team bonuses.
* Joining company socials and team-building days.
* Company phone and work laptop provided.
The right candidate has the opportunity to really affect change in this team by bringing fresh insight to our sales processes whilst also working cohesively to understand what we do and what makes us stand out to customers who choose us time and time again.
If the above sounds like your cup of tea and you’re ready to show us what you’ve got, please submit your CV and cover letter, and good luck!