Location: Bournemouth
Salary:£50,000 £55,000pa
Hours: 9am-5pm office based
Benefits:
* 25 days holiday + bank holidays (increasing with service)
* Birthday off
* Modern offices with onsite café and gym
* Close to Bournemouth beach
* Monthly staff awards and social events
* Retail discounts
If youre a strong, commercially minded Customer Service leader who knows how to balance empathy with accountability this is one youll want to read.
Aspire Jobs are working exclusively with a fast-growing telecommunications provider looking to hire an experienced Customer Service Manager to lead and develop their expanding support function.This is a pivotal hire: someone who can bring structure, raise standards, and lead from the front in a lively, high-energy environment.
This hands-on leadership role is one where you will manage UK and offshore teams, take ownership of escalated customer complaints, and drive improvements across customer experience, processes, and performance.
The business has grown quickly and is now at the stage where processes need refining and strengthening so this role is perfect for someone who thrives on building, improving, and making things better.
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