Role: Quality Manager Salary: up to £60,000 per annum Location: Essex Type: Full time on Site / perm Overview of the Quality Manager Our expanding client is seeking a skilled Quality Manager to join its growing team. The overview of the role will be to Apply, maintain and improve a Quality Management System in line with the EN9100 requirements, cooperate on the implementation on customer requirements, and Manage the local quality team and the local quality objectives for the Essex site. You will work closely with the Senior Operations Manager and the Group Director of Quality. Responsibilities of the Quality Manager Assure the fulfilment of the EN9100 requirements with support of the process owner Prepare quality reports and presentations on a regular basis and exchange with the related departments Provide extraordinary customer service and communication (e.g. content of 8d report, responsiveness) Regular review of Quality Key Performance Indicators (e.g. number of complaints, ppm per line items shipped, Cost of Poor Quality (COPQ), responsiveness) on plant and process level Manage root cause investigations for quality issues by using state-of-art quality tools and methods (e.g. Ishikawa, 5w, FMEA) including the systematic approach Plan and organize resources and capacities in the Q-department and long-term planning Schedule and execute internal and customer audit ...