Job Description
Onboarding Coordinator – EMEA
Belfast (Hybrid) | Approx. £25,400 PAYE
This role sits within the client's Staffing Office division.
Key Responsibilities:
* Develop strong relationships with hiring managers, procurement, HR, and other stakeholders to support the onboarding of temporary staff.
* Perform onboarding, maintenance, and offboarding tasks within the Non-Employee Management System (NEMS).
* Maintain accurate system data throughout the non-employee lifecycle.
* Act as a subject matter expert (SME) on non-employee management for the business area.
* Ensure compliance with internal policies and documented procedures for non-employee governance.
* Serve as a primary point of contact for client queries, escalating issues when needed.
* Manage a high volume of queries to resolution across business units in the EMEA region.
* Support continuous improvement efforts, automation initiatives, and operational excellence.
Essential Experience & Knowledge:
1. Minimum 2 years in an administrative or business office environment, with experience using internal systems.
2. Minimum 1 year of relationship management experience, demonstrating strong customer service skills.
3. Familiarity with the staffing industry or vendor manage...