Head of People Experience & Process Digitalization, Northamptonshire
Client: Elliott Scott - HR search & recruitment
Location: Northamptonshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 19
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
The role
We are seeking a Head of People Experience to lead and develop this function, reporting to the HR Director. The role focuses on evolving and streamlining processes to enhance efficiency. Experience in implementing and embedding HR systems is crucial, as the company plans to replace the current HR system. The ideal candidate will have a tech-focused mindset to improve process efficiency and service delivery, ensuring seamless HR services and a strong employee experience.
Salary range
Competitive
About the company
Our client is a market-leading brand known for driving innovation and performance. With recent investment and energy, the company is poised for growth, challenging the status quo, embracing continuous learning, and fostering a diverse and inclusive culture.
Summary of the role and key responsibilities
* Develop and implement HR Operations strategies aligned with broader HR initiatives.
* Lead and develop a high-performing HR Operations team, fostering continuous improvement.
* Oversee core HR services and employee lifecycle management.
* Ensure compliance with employment laws, policies, and governance frameworks.
* Act as the primary escalation point for HR operational issues and employee queries.
* Collaborate with the Payroll Manager to improve payroll efficiency, reporting, and communication.
* Evaluate and optimise benefits offerings to ensure competitiveness.
* Ensure GDPR-compliant employee data management.
* Develop HR metrics and KPIs to assess performance and provide strategic insights.
* Enhance HR technology to automate processes and improve user experience.
* Implement best-practice HR policies and process improvements.
* Advise senior leaders on HR operational matters.
* Partner with internal teams and external providers to optimise HRIS, payroll, benefits, and rewards solutions.
* Proven experience leading HR Operations.
* Strong expertise in HR technology, HRIS implementation, and automation.
* Excellent stakeholder management skills.
* Deep understanding of employment law and HR governance.
* Strong analytical skills with experience in HR metrics.
* Ability to drive change and improve employee experience.
How to apply
If interested, please apply for the position or contact Kirstin Hunt at [emailprotected] (Job code KH/57372). If you require adjustments or support during recruitment, please let us know. Learn more about accessible recruitment.
Only shortlisted candidates will be contacted.
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