About The Role
Deputy Site Manager (Health & Safety Champion)
Salary: £35,000
Location:Severn Beach, Bristol
Contract Level: Level 2
About the Role
TCFM are seeking a Deputy Site Manager to support our soft services operation at a busy Distribution Centre. You will be responsible for supporting the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer.
If you are a Senior Site Supervisor looking to step into a position with a clear development pathway, please apply now.
Key Responsibilities
* Support the delivery of facilities management services in accordance with the site service charter, SLA and internal FM strategy.
* Support onsite FM projects as agreed with the Project Team.
* Act as a main point of contact between the customer and service providers day-to-day.
* Support with the monitoring and reporting on service level agreements and performance indicators.
* Help to ensure supply partners deliver consistent service and excellent customer interactions.
* Support with the tracking of financial performance, ensuring delivery within budget and service requirements.
* Support on continuous improvement initiatives to enhance service delivery.
* Support all compliance, audits and statutory obligations to maintain full legal status.
* Build and maintain strong customer relationships, ensuring expectations are met and exceeded.
* Support colleague relations in line with HR policy, promoting fairness and inclusion.
* Recruit, induct and train colleagues to ensure high standards and competence.
* Ensure adherence to Health & Safety and COSHH policies at all times.
* Respond to urgent issues or incidents swiftly and effectively.
* Provide positive management, coaching others to meet objectives and maintain standards.
* Share best practice, encourage collaboration and celebrate success within the team.
* Communicate effectively at all levels, adapting style to suit audience needs.
* Support change initiatives with resilience and a proactive mindset.
Health & Safety Champion
* Act as thelocal H&S leadon site, promoting a strong safety culture
* Carry outregular site inspections, safety walks, and observations
* Support completion and review ofrisk assessments, SOPs, and SSOW
* Ensure incidents, near misses, and hazards arereported promptly and accurately
* Support investigations by gathering facts, photos, statements, and evidence
* Track and follow upcorrective actionsto closure
* Support delivery and verification ofH&S training and toolbox talks
* Challenge unsafe behaviours and reinforce safe working practices
* Act as thelink between site teams and the central QHSE function
* Support audits, client visits, and compliance reviews
About You
We are looking for an experienced and strong supervisor / manager with a background in soft services FM.
You will ideally bring:
* Proven operational experience within soft services FM or large-space cleaning environments (distribution centres desirable).
* Keen commercial awareness with the ability to analyse data and meet KPIs.
* Experienced in team management, colleague development and performance improvement.
* Confident communicator with the ability to influence and build trusted relationships.
* Proactive approach to problem-solving, prioritisation and service excellence.
* Strong commitment to delivering a safe, clean and compliant environment.
About Us
About TCFM
TCFM has been delivering high-quality cleaning and FM services for over 60 years. From our humble beginnings, we have grown into one of the UK’s leading facilities management companies, working with clients across a wide range of sectors.
This is a role where you can make a real impact on one of our most important accounts, using your operational expertise and data insight to drive performance and deliver exceptional results.
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