Exceptional Hospitality Starts with You
Hilton Leeds City is a sophisticated city center hotel, perfectly positioned moments from Leeds Train Station and a short walk to the city’s financial district, premium shopping, and vibrant waterfront at Granary Wharf. Designed to meet the needs of both corporate and leisure travellers, the hotel offers stylish guest rooms and refined public spaces. Guests can enjoy an elegant restaurant serving contemporary British and international cuisine, alongside a chic bar ideal for business meetings, networking, or unwinding after a day in the city. Hilton Leeds City combines polished service, comfort, and convenience in one of the UK’s leading commercial destinations.
A World of Rewards
- Annual salary of £25,775 plus sales bonus
- Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at world‑class hotels through our Go Hilton travel program
- Earn Hilton shares at a 15% discount via the employee stock purchase program (ESPP)
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services for personal and loved ones
- Crisis Concierge – single, compassionate point of contact for practical support and emotional care during loss
- Mental health resources through Care for All hub; free counselling and support via Employee Assistance Program (EAP)
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Smart uniform provided
- Free and healthy meals when on duty
Responsibilities
- Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
- Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high‑quality sales tactics
- Optimize event scheduling: Manage the events calendar to support optimal yield and space utilisation
- Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
- Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
- Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on‑property delivery
- Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business
What We’re Looking For
- Good organisational and administration skills
- Positive attitude and strong communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in a sales environment
Qualifications
A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. Belief that teamwork drives the best outcomes. A sense of ownership and accountability. A focus on the now, bringing urgency and discipline to every moment.
