HR Manager / People Services Team Manager – Papworth Trust are looking for an experienced and values-driven HR professional to lead their People Services Team (HR and Payroll) on a full-time, permanent basis. This hybrid role is based in Huntingdon, Cambridgeshire, with regular travel to Trust sites across Cambridge, South Cambridge and Suffolk. This is a senior and rewarding opportunity to shape the people services delivery within a leading disability charity, supporting managers and colleagues to deliver inclusive, compliant and compassionate services that truly reflect Papworth Trust’s values. Fantastic company benefits include: Competitive Salary:£51,000 per annum Holiday: 33 days annual leave including bank holidays Pension: enhanced employer contribution Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups. About the role: As HR Manager / People Services Team Manager, you will provide day to day leadership and management of the People Services Team to deliver a high-quality, customer-focused HR and payroll service across the Trust. Reporting to the Director of People & Culture, you will ensure delivery against KPIs and SLAs, maintain compliance with employment legislation, and drive continuous improvement using people systems and data. Working hours are 37.5 per week. This hybrid role requires at least two days onsite at Huntingdon or Papworth Everard, with candidates living within one hour’s commute of Huntingdon. Key Responsibilities: Lead and manage the People Services Team, including Payroll, coaching staff, holding 1:1s and performance reviews, and supporting managers with complex employee relations matters. Oversee HR operations and service delivery, including workload management, customer service standards, inclusive policies, and use of HR systems and data to drive efficiency and continuous improvement. Manage payroll and pensions, ensuring accurate, timely payments, compliance with external providers, and contributing to payroll process improvements. Drive quality, projects, and improvement, including recruitment, onboarding, retention, digital people services, KPIs/SLAs, and cross-organisational initiatives. Manage finance, audit, and governance, including budgets, business cases, contracts, and ensuring compliance with internal and external audit requirements. Champion safeguarding and health & safety, promoting best practice and reporting concerns in line with Trust policies. About you: As HR Manager / People Services Team Manager, you will share Papworth Trust’s values and be committed to equity, inclusion, and social change, with a strong understanding of the social model of disability. You will have experience of managing and leading a HR or People Services team, delivering against KPIs and SLAs, managing complex employee relations, and overseeing payroll and people systems. A confident communicator and skilled coach, you balance empathy with professionalism. You will hold a Level 5 CIPD qualification (or equivalent), up-to-date knowledge of employment law, strong organisational, analytical, and IT skills, experience using HRIS systems and people data, and the ability to travel across Trust sites. Payroll, pensions, TUPE, and regulated-sector experience are desirable but not essential. Why Papworth Trust: Papworth Trust is a leading disability charity, working to create a world where disabled people are seen for who they are and can live with equality, choice and independence. Our People Services team plays a vital role in enabling our colleagues to deliver high-quality, impactful services across the organisation. Additional information: The post is subject to an Enhanced DBS with Adults Barred List check and candidates must be authorised to work in the UK. Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible. If you have the relevant skills and experience for this HR Manager / People Services Team Manager role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. No Recruitment agencies please. Additional Keywords: HR Manager, People Services, Payroll Management, Employee Relations, HRIS, Employment Law, Inclusion & Diversity, Disability Awareness, TUPE, Coaching & Development, Team Leadership, KPIs & SLAs, Recruitment & Retention, Organisational Development, Employee Wellbeing This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. 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