Job Description
A fast-paced, customer-focused business is seeking a commercially minded HR Manager to lead operational HR and partner closely with leadership. This is a hands-on role with a strong employee relations focus, offering real scope to shape culture and drive people initiatives.
Client Details
Our client is a well-established, multi-site UK organisation with a strong brand presence and a reputation for excellent customer service. With a national footprint and a collaborative head office, they are focused on continued growth, employee engagement, and operational excellence.
Description
* Partner with senior leaders to deliver a commercial HR service
* Lead on employee relations cases - lower level to complex
* Manage end-to-end ER processes including investigations and outcomes
* Coach and support line managers on performance management
* Drive engagement, culture, and employee experience initiatives
* Support succession planning and talent development activities
* Oversee onboarding and integration of new employees
* Contribute to reward, benefits, and salary review processes
* Support payroll processes and ensure accuracy/compliance
* Lead or contribute to HR projects and policy development
* Promote wellbeing, inclusion, and employee engagement strategies
Profile
A successful Talent Manager should have:
* Proven HR generalist experience in fast-paced environments
* Strong employee relations expertise (essential)
* Background in retail, hospitality, leisure, or similar
* Commercial mindset with balanced decision-making
* Comfortable working in a fast-paced, reactive environment
* Confident coaching and influencing line managers
* Experience managing high-volume, reactive workloads
* Knowledge of UK employment law
* Hands-on, practical, and solutions-focused approach
* Strong organisational and communication skills
* Resilient, adaptable, and comfortable working autonomously
Job Offer
* Performance and business-related bonus scheme
* Long-term incentive/share scheme
* Private healthcare and income protection
* 25 days + bank holidays
* Pension contribution
* Hybrid working (3 days office, 2 from home)
* Career progression opportunities within a growing business