Zoho Support Developer
Location: Fully Remote
Salary: £45,000 - £50,000
We are working with an established organisation seeking a technically strong, systems-minded Zoho Developer to take ownership of its internal Zoho ecosystem.
This role sits at the intersection of business operations and software development, helping to turn workflow challenges into effective automation while ensuring the Zoho suite remains reliable, secure and well-optimised.
This is a hands-on build-and-support position. The successful candidate will be involved in designing new solutions, improving existing systems and troubleshooting live issues across the business.
Key Responsibilities
Design, develop and maintain custom functions, workflows and automations across the Zoho suite using Deluge scripting
Provide first and second-line technical support for internal users across Zoho CRM, Zoho Creator and Zoho Analytics
Build and maintain Zoho Creator low-code applications to support business processes
Integrate Zoho applications with internal and third-party systems using Zoho Flow, REST APIs and webhooks
Manage user roles, profiles, permissions and data security across Zoho platforms
Collaborate with stakeholders across the business to gather requirements and translate operational needs into technical specifications
Monitor system health, proactively identify issues and implement improvements to performance and reliability
Document system configurations, custom code and support procedures for knowledge transfer
Plan and support Zoho upgrades, migrations and new module rollouts with minimal disruption
Essential Skills
Hands-on Deluge scripting experience, including custom functions, scheduled scripts and connections
Strong Zoho CRM configuration experience, including layouts, modules and Blueprint
Zoho Creator application development experience
Working knowledge of REST APIs, JSON and OAuth 2.0
Ability to troubleshoot and debug Deluge code independently
Clear written and verbal communication skills, with the ability to work effectively with non-technical stakeholders
Desirable Skills
Experience with Zoho Analytics, Zoho Books or Zoho Inventory
Experience with Zoho Flow automation and third-party integrations
Familiarity with SQL or data querying concepts
General web scripting knowledge, including JavaScript and basic HTML
Zoho certification in one or more products
Previous experience in an internal IT, systems support or business systems role
Technologies You'll Work With
Deluge, Zoho CRM, Zoho Creator, Zoho Flow, Zoho Analytics, REST APIs, webhooks, JSON and OAuth 2.0.
About You
You will be:
A self-starter who takes ownership of systems, improvements and support requests
Comfortable driving process improvements as well as responding to technical issues
Detail-oriented and methodical when diagnosing problems
Confident documenting findings, configurations and procedures
Collaborative and patient when working with colleagues from non-technical backgrounds
Able to balance competing priorities across support, development and project work
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