Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:experience working in settings such as historic properties, visitor attractions, or similar environments previous experience in supervising, coaching, or training staff and/or volunteers proven ability to manage operational and project budgets, including income generation and cost control understanding of compliance requirements and experience in assessing and managing risks, including Health & Safety strong verbal and written communication skills, with the ability to engage effectively with diverse groups including staff, volunteers, visitors, and stakeholders Criteria for all other applicants:experienced in the practical aspects of managing a house and garden site proactive and focused on solutions, mindful of the operational needs of a site highly organised and skilled at planning, with a good eye for detail adept at working to multiple deadlines and managing your own workload a skilled communicator who can forge strong relationships, both externally and internally a problem-solver, able to work on your own initiative Site ManagerDay to day, as the duty manager, you’ll be responsible for planning and running the on-site operations. You’ll work closely with the Property Operations Manager and Senior Visitor Experience Officer and others in the operations team.You’ll be responsible for managing visitors, volunteers and contractors, as their chief contact on site, and for compliance, organising access and making sure our work systems are always safe.You’ll lead a small team at two coastal sites to create a culture of exceptional service and experience for our visitors, working with colleagues to ensure that events, programming, exhibitions and displays are of the highest standard. You’ll inspire and care for your team, encouraging them to give the highest standards of service and to help grow our charitable income. You’ll also ensure that all aspects of the property are well cared for and well- presented, contributing to the longer-term vision of your property. Day-to-day, you’ll identify and manage compliance and risk and take responsibility for ensuring that the actions of you and your team are safe, secure and compliant – particularly near water. You’ll use good judgement and decision-making to lead from the front, in line with National Trust guidelines and policies and work with colleagues across the portfolio, region and more widely to build constructive relationships. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Important noticeIn line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.Closing Date: 15th March 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 172246IRC172246SaxmundhamPermanent p/t (487.5 hrs py)Ends: Mar 15th 91.7 mi from undefinedWe’re looking for a Site Manager to join us at Orford Ness and Dunwich Heath to take care of the daily operations here. You’ll act as duty manager mainly at Orford Ness but also at Dunwich Heath, with specific responsibilities around health and safety and visitor operations. You’ll be the main point of contact for staff, volunteers and visitors in case of emergency, enquiries or complaints and be prepared to get stuck in to whatever needs doing, ensuring that visitor operations run smoothly throughout the peak of our visitor season. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 487.5 hours per year. You'll work more hours between April - September.Dunwich Heath, Minsmere Road, Saxmundham, IP17 3DJCompliance.Eligibility to Work in the UK13.74 per hour