Band 3 Administrative & Clerical Officer
Location: Ulster Hospital, Dundonald
Pay Rate: £12.75 per hour
Hours: Full-time
Contract: Temporary (Agency)
📅 Interview Availability Required:
Candidates must be available to attend an informal interview on Tuesday 5th May.
About the Role
We are currently recruiting, on behalf of a Health & Social Care Trust, for a Band 3 Administrative & Clerical Officer based at Ulster Hospital, Dundonald. The role will provide essential administrative support within Medical Specialties and Hospital Services.
This position is ideal for an experienced administrator who thrives in a busy healthcare environment and is committed to delivering high standards of service in a patient-focused setting.
Key Responsibilities
1. Provide comprehensive administrative and clerical support within a hospital environment
2. Maintain and update patient information accurately using electronic systems
3. Manage appointments, diaries, waiting lists, and work queues in line with Trust targets
4. Scan, upload, and maintain electronic and manual records
5. Act as a first point of contact for patient and staff enquiries
6. Support audits, reports, and statistical data preparation
7. Provide reception cover when required
8. Undertake general office duties including word processing, minute taking, and email management
9. Liaise with clinical teams, GP practices, and administrative colleagues
Essential Criteria
Applicants must meet one of the following:
10. 4 GCSEs (A-C) including English Language, plus 1 year’s administrative/clerical experience
OR
11. NVQ Level 2 in Administration plus 1 year’s administrative/clerical experience
OR
12. 2 years’ administrative/clerical experience
In addition, candidates must demonstrate:
13. At least 1 year’s word processing experience
14. Proficiency in Microsoft Word, Excel, and Outlook
15. Strong organisational skills and attention to detail
16. Ability to prioritise workload and work on own initiative
17. Excellent communication and team-working skills
18. Awareness of confidentiality and Data Protection requirements
What’s on Offer
19. Competitive hourly rate of £12.75 per hour
20. Experience within a large public-sector healthcare organisation
21. Full-time hours with ongoing agency support
Important Information
✅ Availability to attend an informal interview on Tuesday 5th May is essential
✅ Only shortlisted candidates will be contacted
How to Apply
If you meet the criteria and are available for interview on the specified date, please submit your CV as soon as possible.