Job Title: HR Administrator Reports to: Senior HR Business Partner Position Band: B Business unit: HR Prepared by: HR Director Date: February 2024 Main purpose of the role Responsible for facilitating HR administration activity across the HR function to ensure a smooth and efficient service, that is compliant with HR procedures and SOX requirements. Scope of Role Key business stakeholders: HR Team, Employees, Team Leaders, Supervisors, Managers bands A - F Business escalation points: Managers, Operational Leadership Team HR escalation points: HRA’s/HRBPs/HRD Geography: Primarily office-based Key Responsibilities Essential Job Requirements First point of contact for queries coming into HR, either in person, via the HR Inbox/postbox/ incoming calls/ voicemail, responding or redirecting as necessary to the appropriate person Ensure internal and external recruitment processes are carried out in a professional, structured, and consistent manner and compliant with regulatory and legal requirements (including ensuring RTW documentation is received, processing all new starter paperwork and issuing ID cards as necessary). Send offer letters, contracts of employment and welcome emails, Provide guidance to line managers on the recruitment process Carry out DBS checks for starter and rechecks in accordance with the DBS policy, escalating issues where necessary Administer Flexible Working applications Processing changes to T&C Managing expiry of right to work evidence, escalating as necessary Administer HR related benefits and schemes, such as, Bupa, Telus, Recommend a Friend, Specsavers, Sharesave, Life Assurance and any other benefits programmes/schemes that are in operation Ensure the relevant HR Databases are up to date and maintain HR records/personal files Administer the Long Service Award scheme, retirement awards and any recognition schemes in place (as relevant) Monitor sickness absence, escalating issues to managers/HR Advisers as appropriate Process invoices and liase with Accounts accordingly Manage stationery supplies and place orders as necessary Produce regular and ad-hoc reports as required Respond to reference requests, escalating any issues as necessary Administer Onboarding and Training course requirements Process ‘Leave’, such as maternity, paternity, Jury Service etc. Processing leavers Ensure WI are kept up to date, obtaining approval prior to changing any HR process Any other reasonable requests/ad-hoc duties, as required Personal attributes: Qualifications, experience, skills, knowledge and competencies required to fulfil the role Essential A good team player who achieves positive outcomes Strong attention to detail ensuring correct information is recorded Resilient to set backs Excellent written and oral communication skills Ability to effectively interface with all levels of employees from entry level to senior management Excellent customer service skills High level of organisational skills Proficient with technology and confident with HR Software and Tools Ability to effectively manage multiple priorities and be flexible to changing priorities Drive to learn and expand skill set, motivated to achieve results Able to work autonomously and efficiently to ensure the end-to-end running of HR activity. Discretion with confidential information Desirable Knowledge of Dayforce HR System (or similar) CIPD Level 3