Overview
Pinnacle Group are looking for a proactive and experienced Site Manager to lead our Caretaking team and oversee on‑site sub‑contractors at Cumberland Community School. This pivotal role ensures that both internal and external school facilities are fully operational, safe, and visually well‑maintained. You'll be responsible for delivering high standards of service, ensuring Health & Safety compliance, and maintaining a welcoming environment for all users of the site. This is a fantastic opportunity to take ownership of a key site, lead a dedicated team, and make a visible impact every day. You'll be part of a supportive facilities management team that values collaboration, continuous improvement, and professional development. If you're a hands‑on leader with a passion for high standards and operational excellence, we'd love to hear from you.
Responsibilities
* Manage the Caretaking Team – provide direct line management, delegate tasks, monitor performance, and ensure job descriptions are fulfilled.
* Plan and Oversee PPM & Reactive Tasks – schedule and track planned preventive maintenance and ensure reactive tasks are completed within SLAs.
* Ensure Health & Safety Compliance – oversee H&S standards for caretaking and sub‑contractor activities.
* Monitor Sub‑Contractors – oversee cleaning and grounds subcontractors, support local supervisors, and drive service improvements.
* Coordinate with FM & Stakeholders – liaise with FM, school staff, and service providers to ensure smooth operations and identify improvements.
* Supervise External Providers – arrange access, escorting, and supervision of external contractors by the caretaking team.
* Track Staff Attendance & Leave – monitor timekeeping, absences, approve leave, and ensure adequate shift cover.
* Maintain Records & Stock Levels – keep accurate logs of tasks, performance, overtime, and advise on stock/equipment needs.
Qualifications
* Managerial or team leader experience is essential.
* Experience in a caretaking setting.
* Adequate, approachable personality.
* Strong customer service skills.
* Ability to multitask, prioritise and delegate.
Benefits
* Maternity/paternity packages
* Flexible Working Arrangements
* Life Assurance
* Enhanced Pension Scheme
* Additional Annual Leave
* Private Medical Insurance
* Cycle to Work Scheme
* Employee Assistance Programme
* Retail Discounts
* Childcare Assistance
* Season Ticket Loans
* Sick Pay Schemes
* Personal Development Plans
* Company Car/Car Allowance
* Electric Vehicle Scheme
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