Inside sales executive – Export North and West Med
Full time, permanent
We have an exciting opportunity for an Inside Sales Executive to join our Export Commercial team on our North and West Mediterranean trade lanes.
The successful candidate will support the Trade Development Manager to maintain and grow the Trade. Reporting, quoting and analysis make up the main duties within this role along with maintaining databases and research to retain and develop new customers.
At MSC UK, our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us.
How you will help us and what you can expect
* Supporting the Trade Development Manager to maximize the growth of the trade
* Production of various weekly and monthly reports
* Complete analysis of trade/Intermodal/customer activities
* Quoting and following up all rate enquiries
* Supporting the Trade Development Manager in the retention of customers
* Maintaining all databases
* Build relationships with customer base and MSC Origin offices
* Telesales action to increase company profile
* Research in Industry and customer activities
Skills and experience you'll bring to us
* Previous experience within an Import/Export environment is essential
* Previous experience of reporting & compiling statistics
* Ability to maintain high level of customer service under pressure
* Excellent telephone manners
* Time management skills required
* Strong telesales and negotiation skills essential
* Ability to always demonstrate a professional manner
* Working knowledge of Microsoft packages essential
What we offer
* Competitive salary
* Private Health Care for everyone from day 1
* Generous pension scheme
* Life Assurance – 4x salary
* 22 days + a day to take on Christmas Eve or New Year's Eve
* Free parking
* On-site artisan restaurant
* Discounted gym membership
* Cycle to work scheme
* Flu vaccines and eye care vouchers
* Buy or sell holiday scheme (opportunity to buy or sell up to 5 days)
* Christmas club saving
* MSC Cruises friends and family discount
* Full induction day and training provided
* Learning and development opportunities
* Dress for the day policy/modern office environment
The container shipping industry offers some truly unique career opportunities. Whether you work on land or at sea, you'll be helping to keep global trade moving and making a real impact on countless people's lives. It's an exciting, fast-paced and rapidly evolving environment – and you could be part of it with MSC.