Job Description - Groups, Conference and Events Planning Executive (HOT0CHNG)
Job Number: HOT0CHNG
Work Locations
Hilton London Wembley Lakeside Way Wembley HA9 0BU
Salary: £28,808.66 a year + Sales Incentives (39 Hours a week)
What will I be doing?
As Group, Conference, and Events (GCE) planning Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by planning large programmes and increasing conversions. The GC&E Planning Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Planning Executive will perform the following tasks to the highest standards:
* Receive and convert incoming enquiries to achieve targets and maximize revenue
* Manage an events schedule to maximise yield
* Focus on a consistently executed up‑selling approach
* Build strong relationships with customers to fully understand their needs
* Arrange and carry out Hotel show rounds
* Ensure the complete administration and execution of all planned events
* Participate in hotel promotional activities
What are we looking for?
A Group, Conference, and Events (GCE) Planning Executive serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Good organisational and administration skills
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Confident telephone manner
* High level of IT skills
* Demonstrated previous experience working in a sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems
* Demonstrated previous experience working in the Conference and Events function
* Qualification, degree, or certification in a relevant field
Benefits
A WORLD OF REWARDS
* Free and healthy meals when on duty
* Grow your career!
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Discounted dental and health cover
J-18808-Ljbffr