An opportunity has arisen for an experienced Head of People Services to lead and shape a high-impact people operations function within a large, complex organisation based in the South West of England. Hybrid Working, 3 Days in the office. This is a senior leadership role with accountability for delivering efficient, compliant and people-focused HR operations, payroll, reward, benefits, people systems and data. You will play a key role in enhancing the employee experience while ensuring strong governance, scalable processes and continuous improvement. The Role As Head of People Services, you will Lead the end-to-end delivery of people/shared services including HR operations, payroll, reward, benefits and HR systems Ensure consistent service standards, robust controls and full legislative compliance Drive process improvement, automation and system optimisation Own the people systems roadmap and people data strategy Provide insight through high-quality reporting and workforce analytics Lead, develop and inspire a specialist People Services team Partner closely with senior stakeholders and People Business Partners Support organisational change and transformation initiatives What We're Looking For You will bring Proven experience in a senior HR Operations or People/Shared Services Strong technical knowledge of UK employment law, payroll and HR compliance Experience leading payroll and reward frameworks within a complex environment Demonstrated capability delivering HR systems improvements or implementations A data-driven mindset with strong analytical and reporting skills Excellent leadership, communication and stakeholder management skills Experience managing multiple priorities in a fast-paced environment Professional HR qualification is advantageous but not essential. Why Apply This is a rare opportunity to Lead a critical people function with genuine strategic influence Shape scalable people services that support organisational performance Join a values-led organisation committed to employee experience Work flexibly with a hybrid model based in the South West A competitive salary and benefits package is on offer, alongside flexible working and strong support for professional development. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)