Job Description Reporting into the HR Operations team, you will provide comprehensive HR administrative support and first-line advice to colleagues across the organisation. You’ll manage tasks through our shared HR inbox, handling a high volume of queries and ensuring timely, accurate responses. Working as part of a collaborative and supportive HR function, you’ll take ownership of key HR processes and contribute to the overall success of the team. Key Responsibilities Create and issue contracts of employment and new starter documentation, ensuring compliance with required checks (e.g. Right to Work). Maintain accurate employee records in SelectHR, ensuring all documentation is correctly stored. Complete leaver processing and related administration. Work closely with Payroll to ensure all new starter and contractual changes are applied correctly. Provide first-level HR policy, process, and benefits guidance to employees. Create and issue HR correspondence, including planned and ad-hoc letters. Audit new joiner documentation and ensure compliance with regulatory requirements. Support with Criminal Record Checks and maintain secure records. Administer Absence Management processes, including monitoring Return to Work forms and medical certificates. Support wider HR initiatives including apprenticeships, reward and benefits, employee engagement and policy updates. Act as the first point of contact for day-to-day employee relations queries, escalating more complex issues to HRBPs as needed. Support effective use of the SelectHR system by employees and managers. Contribute to HR projects, training activities, performance cycle processes and other continuous improvement initiatives. Identify opportunities to streamline administrative processes and enhance the user experience. Carry out any other appropriate duties as required by the Line Manager.