As Quality Manager at our Bolton site you will be responsible for all audits, controls and any corrective actions, maintaining accurate records and providing excellent communication. This role is ideal for someone with Quality Assurance and Quality Control experience, ideally from within a similar environment.
1. Develop and maintain documented work instructions (section handbook) to clearly define how to work - to aid training and coaching.
2. Receive/respond to any external system assessment or independent audit.
3. Central co-ordinator for all CP forms submitted - providing output reports and monthly/quarterly analysis summaries.
4. Audit control - involved in planning and carrying out annual Audit programme - including questionnaire development, audit documentation preparation, carrying out audits, maintaining audit records, distribution of audit reports.
5. Corrective Actions - control of issue/chase for all system/JCP corrective action. Also provide analysis/summaries to QRT.
6. Concessionary Pass - evaluate data presented for standard RM’s, intermediates or FP’s which fall outside in-house test specification limits; make recommendations for approval under concession.
7. QRT - Secretary of QRT, also provide quarterly data summaries/analysis.
8. Customer questionnaires - provide detailed responses / replies.
9. Seek market feedback through our own questionnaire.
10. Supplier assessment - design questionnaires and sort out reply information and data storage and reports.
11. Maintain accurate written records for core activities (. customer complaints, audit) any projects undertaken, and the ISO standards held within the dept.
12. Data - data records/computer input - utilising available computer software (. Excel spreadsheet) as an aid to structuring data records/analysis, summaries or reports to lead to improvements in product or process.
13. Provide Team support by actively participating in one (or more) of the departmental Partnerships.
14. As a trained internal assessor (to level, D32/D33) to assist in the implementation of the ‘Preparation of Surface Coatings’ NVQ in Production Dept.
15. Member of key cross-functional Teams, providing data analysis/information (. internal OTIF Team; Transport Team)
16. Provide assistance in the development of Departmental Quality Manuals
17. Design & provide specific training for external visitors/clients (in relation to QA & QSM function)
18. Encourage and develop a team culture both within own team and across the company.
19. Enable and deliver effective training and development for individuals and the team.
20. Achievement of effective communication both within own team and between teams
21. Ensure a proactive approach to implementation of all H&S and security requirements.
22. Degree qualified
23. Experience of undertaking a similar role, ideally within a manufacturing environment
24. Driven to succeed and self-motivated
25. A good commercial understanding of how organisations operate
26. Ability to organise and lead a team to achieve their goals with excellent interpersonal, influencing, coaching and negotiating skills
27. Decision maker and problem solver
28. A proven track record in managing change within a diverse environment.
29. Has enthusiasm and patience to develop others.
30. Numerically astute with the ability to analyse data and drive the appropriate action
31. Professional and positive attitude with a high standard of work ethics
32. Passionate about sustaining standards as a base from which to improve.
33. Passionate about recognising good performance
***Please be aware that you can apply for any internal job offer after minimum one year in current role having previously informed your manager.
Please read the guidelines before handing in your application
All internal employees when applying for a role are required to upload their updated and their last 2 appraisals (which can be retrieved from HR Cloud).