Job Description - Interim Senior Manager, Projects - Corporate OTC (18 month Fixed Term Contract) (EUR015PU)
Job Description
Work Locations
Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ
About Hilton
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,000 properties with more than 1,000,000+ rooms in 120 countries and territories. In the 106 years since our founding, we have defined the hospitality industry and established a portfolio of 24 world‑class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award–winning customer loyalty program, Hilton Honors.
Position Summary
The Corporate Order to Cash (OTC) function sits within the Hilton Accounting and Finance Services (HAFS) organisation at our Corporate Office located in Watford, Hertfordshire. The HAFS organisation manages the accounting and finance functions both on property and at a corporate level, enabling us to develop scalable, global processes that allow our team members the chance for growth and the ability to spend more time on strategic, high value work. This includes managing relationships with our critical business partners across our global activities as it relates to Accounting & Finance, Tax, FP&A, Risk Management, Development, Asset Management and general operations.
The Interim Senior Project Manager, Corporate OTC will lead strategic, project‑based initiatives within Hilton’s global OTC function, aligned to Corporate Accounting and company key priorities and transformation objectives. This role will be responsible for driving cross‑functional collaboration across internal teams and external partners to deliver impactful solutions that enhance operational efficiency, financial accuracy and customer experience. This position reports to the Director, Corporate OTC and will support the execution of global projects that span multiple regions and business functions, ensuring alignment with both OTC and enterprise‑wide goals. The successful candidate will be expected to operate with a global lens whilst proactively managing competing priorities, communicating effectively across all levels of the organisation, and influencing outcomes through clear, and persuasive messaging.
Key Responsibilities
* Support and, where applicable, lead OTC and organisational projects from planning through to completion.
* Prioritise and sequence project deliverables to ensure timely execution across global regions and business functions.
* Coordinate with cross‑functional teams to align project timelines, resources, and dependencies.
* Identify and mitigate risks through proactive planning.
* Maintain structured documentation and reporting to support transparency and accountability.
* Support and where applicable lead cross‑functional project teams, providing clear direction and guidance to ensure alignment with strategic goals.
* Act as a key liaison between internal departments and external partners to drive collaboration and shared ownership.
* Influence stakeholders at all levels through effective communication and relationship management.
* Foster a culture of accountability, continuous improvement, and customer‑centric thinking within project teams.
* Support knowledge sharing and capability building across the OTC function and broader finance organisation.
* Monitor project progress against defined criteria.
* Comply with internal controls, accounting standards and other governance requirements.
* Evaluate project outcomes and implement corrective actions where necessary to maintain alignment with objectives.
* Track and report on project performance, risks, and benefits realization to senior leadership.
* Drive process improvements and global standardisation initiatives to enhance operational efficiency and financial accuracy.
Direct Reports
None
Qualifications
* Technical Knowledge and Experience – Strong knowledge of the Oracle PeopleSoft ERP system and significant experience of the hotel industry as it pertains to Accounting and Finance.
* Strategic Project Leadership & Execution – Proven experience in a complex, global, projects‑based role with a track record of delivering on organisational initiatives.
* Cross‑Functional Collaboration & Relationship Management – Ability to build, manage, and maintain strong relationships across all areas of the business, as well as external partners, with a focus on delivering excellent service and stakeholder engagement at all levels.
* Global Perspective & Organisational Awareness – The candidate must operate with a global mindset, understanding regional nuances and the broader impact of decisions across the organisation.
* Communication & Influence – Ability to communicate clearly and persuasively to build trust, instil confidence and influence others effectively.
* Problem Solving & Process Improvement – Strong analytical and problem‑solving skills, with a proven ability to drive, support, and implement process improvements that enhance operational efficiency and financial accuracy.
* Adaptability & Self‑Management – Thrives in a fast‑paced, dynamic environment with the proficiency to work independently with minimal supervision where required. Demonstrates strong prioritisation skills and the ability to manage multiple demands concurrently.
* Collaboration & Team Orientation – Works objectively and collaboratively with others to solve problems and achieve shared outcomes, contributing positively to organisational success.
Required Qualifications
* Professional Certified Accounting Qualification (ACA/ACCA/CIMA) or experience in lieu thereof.
* Significant, relevant experience in a projects‑based accounting role.
Benefits
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of Go Hilton which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton.
Working at Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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