Role: Operations & Quality Manager – Social Care Location: Upminister Salary: £70,000 - 75,000 Contract: Fill time/ Permanent Are you ready to champion high standards and drive quality improvement in social care? This is your opportunity to make an impact supporting both care teams and leadership, overseeing operations and raising the bar for compliance, quality and staff support. Role will include: * Oversee day-to-day operations, fostering a culture of safe, effective, and compassionate care. * Lead quality assurance audits, supporting teams to identify areas of good practice and pinpoint improvements. * Liaise weekly with managers, residents, relatives, and staff, ensuring open lines of communication. * Mentor and coach managers, build their skills, supervise, and support training needs. * Monitor staff supervisions, appraisals, turnover, development, and ensure robust compliance with regulatory standards. * Respond promptly to statutory communications, working closely with senior leadership to ensure timely, well-documented responses. * Operate an open-door policy, championing transparency, and collaboration. About You: * Strong leadership credentials and a track record in social care management. * Outstanding written and verbal communication skills. * Thorough knowledge of regulatory requirem...