University College London Hospitals NHS Foundation Trust
Chemotherapy Quality Manager
Closing date: 29 October 2025
This post is being advertised for the purposes of covering maternity leave.
A talented and motivated Chemotherapy Quality Manager is sought to continue developing our quality management system and drive service improvement within the Chemotherapy Service. The post holder will be required to support our Chemotherapy Governance processes as well as lead on and support projects within the service.
The post holder should have excellent IT skills, be well organised and methodical with good communication skills. On the job training for the Quality Management software will be provided where required.
Main duties of the job
* The postholder will be responsible for ensuring the effective operation and continual development of the Quality Management System, in collaboration with the multi-disciplinary Chemotherapy team.
* The postholder will ensure compliance with new healthcare regulations, standards, and policies (e.g. UK SACT board).
* Support the development of PPGs relating to the safe prescribing, screening and administration of SACT, as well as developing and maintaining governance frameworks that clarify roles, responsibilities, and decision-making processes.
* Oversee all SACT related incidents and facilitate a multi-disciplinary review of reported incidents, errors and near-misses. Ensure incidents are investigated in a timely fashion, and that they are tracked and trended to identify areas for improvement.
* Ensure learning is shared across the service to improve patient safety, clinical quality, and service delivery.
* The postholder also supports the identification of training needs, in relation to any audit recommendations, incident reports or development of new policies, procedures and guidelines.
* The postholder will also be required to manage their own sub-team including an Assistant Quality Manager and Project Support Administrator.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
* University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
* National Hospital for Neurology and Neurosurgery
* Royal National ENT and Eastman Dental Hospitals
* University College Hospital Grafton Way Building
* Royal London Hospital for Integrated Medicine
* University College Hospital Macmillan Cancer Centre
* The Hospital for Tropical Diseases
* University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world-class support services including critical care, imaging, nuclear medicine and pathology.
Person Specification
Knowledge and Qualifications
* Educated to a degree level or equivalent
* Relevant post-graduate training in quality management or equivalent experience in quality management
* Knowledge of the NHS or other healthcare system(s)
* Familiar and competent with research methodology and clinical audit
* Knowledge of governance processes e.g. incident management & risk assessment.
* Knowledge of Chemotherapy Services
* Q-Pulse Administration
* Lean & Performance Improvement
Experience
* Experience in a regulated healthcare setting, at least 1 year of which has been in a quality or project management capacity
* Experience of supporting internal and external accreditation
* Experience of supporting education, development and training
* Experience in compiling and implementing policies and procedures that support service improvement.
Skills and Abilities
* Able to work collaboratively and effectively with others at all levels
* Good problem solving and time management skills
* Able to collate and analyse complex information and produce reports and presentations for a wide variety of audiences
* Proficient in the use of IT, e.g. Word, Excel, PowerPoint, Access, internet and email.
Communication
* Good communication skills (verbal, non-verbal and written).
* Able to negotiate and persuade staff and colleagues at different levels
Personal and People Development
* Evidence of continuous personal and professional development
* Able to organise, multi-disciplinary workshops and training events
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University College London Hospitals NHS Foundation Trust
£64,156 to £71,148 a year Per annum inclusive of HCAS
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