We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth of our trade customer base. The successful candidate will deliver exceptional service, identify opportunities through data insights, and implement contact strategies to strengthen relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing pattern book placements in the marketplace.
* Contact customers to review performance, discuss current projects, and promote collections.
* Understand customer needs to maximize sales opportunities.
* Secure future business through excellent service and support.
* Develop and execute customer contact strategies using all contact tools.
* Provide world-class customer service to maximize sales.
* Record customer feedback and actions in CRM.
* Collaborate with Customer Service to ensure order accuracy.
* Follow up on calls and emails.
* Analyze performance data for insights.
* Submit accurate reports and monitor sales performance with management.
* Complete administrative tasks related to the role.
* Meet personal sales targets as part of the team.
* Employ effective sales techniques to promote, upsell, and cross-sell products, building strong business relationships.
Measures of Success:
* Achieving sales budgets and year-on-year growth.
* Staying within expenditure budgets.
* Number of calls and emails per day.
* Sales success according to budgeted plans.
Connecting with Others:
* Work with sales colleagues, customers, customer service, finance, and senior management to ensure performance and growth.
Skills & Experience:
* Proven sales experience, preferably in call centers or mail order catalogs.
* Strong business sense and industry knowledge.
* Experience with product knowledge and building long-term relationships.
* Self-driven, results-oriented, positive attitude.
* Experience with CRM and WG360 systems.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company, designing and manufacturing wallpapers, fabrics, and interior products. Our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives." With over 160 years of history, we are proud custodians of British design heritage and innovation.
#J-18808-Ljbffr