Job Description
We have an exciting new opportunity for a HR Administrator to join our HR Services team, based in the A&O Shearman Belfast office.
If you have a background in customer service and administration skills, we would love to hear from you! Apply today via the link below or reach out to me at Janet.Walsh@aoshearman.com to find out more.
HR Advice team
The HR Advice team provides timely and accurate generalist administration support to A&O's HR processes relating to Performance Management, Client Secondments, Terms & Conditions, Leave, Absence and Exit processes across a number of locations such as UK, UAE and Spain. The team are currently embarking on an expansion project which will bring specific HR responsibilities from the global network to the Belfast HRSSC.
What you will do
* Provide administrative support across a number of key HR processes.
* Receive and manage HR cases via BMC Helix, emails and telephone, answering queries and escalating where necessary to maintain the most effective and efficient service possible.
* Maintain all relevant employee data and files in line with Data Protection protocols and update the Firms' iManage personnel file management system and HR information system..
* Support the HR Managers and HR Specialist teams in the generation, distribution and collation of annual HR processes, including bonus payments and salary.
* Escalate issues to the HR Ops Specialist as required and works with the specialist HR teams to find the appropriate solution.
What you will have
* Exceptional customer skills gained in a service oriented commercial environment.
* Excellent administrative skills with a proven track record in producing work of the highest quality.
* Ability to interact effectively and tactfully with team members and customers at all levels.
* Competent in Microsoft Office packages with particular focus on drafting of documentation.
* Positive and proactive attitude and the ability to cope under pressure.
* CIPD and/or experience with HR case management, processes and policies would be desirable.
What we can offer you
At A&O Shearman, we recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services including GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services.
Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.
We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.
We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.
Please note this role is based in the A&O Shearman Belfast office, with an onsite presence required in line with our hybrid working policy.
If this role is not of interest we may have another suitable opportunity here for you at A&O Shearman! Visit our careers portal at A&O Shearman Careers and submit your CV to our Talent Network to be notified when the perfect opportunity becomes available.
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