Business: Fast Growing Series B payments Firm
Headcount: 150 employees
Location: London
ARR: 50m
Space has partnered with a super fast-growing payments business on the hunt for a generalist HR manager to support on them on their next phase of growth.
Responsibilities:
Employee Lifecycle Management
Attraction & Recruitment
* Partner with managers to define workforce needs and role profiles.
* Lead full-cycle recruitment: sourcing, screening, interviewing, assessing, and making offers.
* Build talent pipelines and strengthen employer branding.
* Ensure a seamless candidate experience that reflects organizational values.
Onboarding & Induction
* Design and deliver onboarding programs to integrate new hires effectively.
* Coordinate induction training and ensure compliance with required documentation.
* Support managers in setting objectives and expectations for new employees.
Development & Engagement
* Oversee performance management cycles, providing coaching to managers.
* Identify skills gaps and drive learning and development initiatives.
* Deliver engagement and wellbeing initiatives that foster inclusion and retention.
Reward & Recognition
* Manage payroll and benefits administration, ensuring accuracy and compliance.
* Support compensation reviews and benchmark roles against market standards.
* Develop recognition programs to celebrate employee achievements.
Employee Relations & Compliance
* Act as the first point of contact for employee relations matters, ensuring fair and consistent resolution.
* Maintain up-to-date HR policies aligned with legislation.
* Ensure health & safety, equality, and employment law compliance.
Offboarding & Alumni Relations
* Manage resignations, retirements, redundancies, and terminations professionally and compliantly.
* Conduct exit interviews and analyze trends to drive retention strategies.
* Develop alumni networks where appropriate to support future talent attraction.
HR Operations & Reporting
* Ensure employee records and HRIS data are accurate and GDPR compliant.
* Produce HR metrics and dashboards to inform business decisions (e.g., turnover, recruitment effectiveness, engagement).
* Continuously review HR processes to improve efficiency and employee experience.
Qualifications & Skills
* 3+ years experience as an HR Manager, HR Generalist, or similar role with full lifecycle exposure, ideally within a payments, fintech or fast growth technology business.
* Strong background in end-to-end talent acquisition and workforce planning.
* Knowledge of HR best practices, employment law, and compliance.
* Excellent communication, influencing, and relationship-building skills.
* Skilled in conflict resolution, coaching, and change management.
* Proficiency with HRIS systems.