Overview
Quality Manager role at TE Connectivity. Lead and manage a team of around 8 Quality Engineers alongside supporting an inspection team at the Hastings site, ensuring regulatory quality standards are met and driving quality improvements across production areas (machining, moulding, plating and assembly). This role works with the global TE function and provides an opportunity to make a difference at a growing site.
Responsibilities
* Plant Quality Management for an Aerospace, Defence and Marine Connectors site, responsible for:
o Support and enhance the quality management system to meet and maintain AS9100 requirements
o Ensure quality processes are in place and effective to meet customer needs and regulatory requirements
o Apply lean and process management to improve the quality system
* Customer communications
o Act as key point of contact for critical customer quality escalations, support customer visits, and visit customers directly as needed
o Audit and review 8D customer complaint resolutions completed by the quality team (and supported by other functions)
o Manage high level customer complaints or issues (including NOEs/NOSPs) and report feedback to senior leadership as required
* Continuous improvement & Cost of Poor Quality (CoPQ) focus
o Work with the quality team and supporting functions to drive continuous improvement and CoPQ reduction across all manufacturing processes
* Supplier Management
o Collaborate with central Supplier Quality and Strategic Sourcing to provide prompt feedback on supplier-driven quality concerns
o Support supplier audits as needed
* Quality Control & Inspection
o Lead in-line inspection teams controlling quality of components through Incoming Goods and First Article Inspections
o Drive reduction and quick resolution of blocked stock (MRB) and address root causes
* Leadership
o Provide leadership and guidance on compliance and industry best practices across site Quality teams
What Your Background Should Look Like
* Minimum 5 years experience in Quality Assurance and control
* Minimum 2 years experience in a management role
* Demonstrated experience driving change using LEAN concepts; ensure a strong quality organization to support the business and deliver global/local objectives
* Working knowledge of Lean/Six Sigma; SSGB or SSBB preferred
* Proven experience driving change across multiple functions
* Proven leadership and management skills with ability to optimise team performance and development
* Excellent relationship management, stakeholder and supplier engagement
* Excellent communication, negotiation and influencing skills
* Results-oriented with ability to plan and deliver against deadlines
* Commercially and financially astute
About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, connected future. Our solutions enable power, signal, and data distribution across industries including transportation, energy, automation, data centers, and medical technology. With a global presence and a focus on innovation, TE Connectivity strives to ensure every connection counts.
What TE Connectivity Offers
* Competitive Salary Package
* Performance-Based Bonus Plans
* Health and Wellness Incentives
* Employee Stock Purchase Program
* Community Outreach Programs / Charity Events
* Employee Resource Groups
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