Role : Administrative Assistant Type : 12-18 Months Fixed Term Contract Location : Belfast Salary: £25,654 Staffline Recruitment Ireland are delighted to be partnering with our client in their search for an experienced Administrative Assistant to join the team in Belfast on a fixed-term basis. This is an excellent opportunity to contribute to a well-established organisation with a strong local presence, while gaining valuable experience within a supportive team. Key Responsibilities Respond to customer and stakeholder queries Review and interpret agreements, making amendments to contracts where required Input, update, and scan contracts, easements, and other legal documents Provide high-quality customer service via telephone, email, and written correspondence Resolve complaints promptly and escalate where appropriate Support the Manager and wider team in maintaining strong internal controls Contribute to ongoing continuous improvement initiatives Act as a positive, reliable team member, promoting a solution-focused working environment Undertake any other duties necessary to support effective delivery of services Essential Criteria Minimum of 4 GCSEs (or equivalent) at Grade C or above, including Maths and English Demonstrable experience managing administrative processes with strong attention to detail Proven ability to meet structured deadlines and manage multiple priorities High degree of flexibility and adaptability Ability to work independently using sound judgement and initiative Experience working within a team environment Strong IT proficiency, including Microsoft Office and data entry systems Full UK driving licence Desirable Criteria Relevant HND, HNC, or Degree Advanced IT skills, including strong MS Office capability Previous customer-facing experience Applicants must be based in Northern Ireland with full rights to work unrestricted in the United Kingdom. Please contact Ellen at Staffline for more details. Skills: Administrative Assistant Customer Service Teamwork Documentation IT Literate