Organization
Hyatt Regency London Blackfriars
Position
Sales Executive
About the Hotel
Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 1 restaurant and 1 signature bar.
Duties & Responsibilities
* Proactively identify, develop, and secure new business opportunities across assigned market segments to drive revenue for rooms, meetings, and events.
* Actively prospect through outbound sales activity, including calls, emails, networking, sales blitzes, trade shows, and industry events.
* Manage and grow a portfolio of existing accounts, increasing share of wallet, account retention, and repeat business.
* Respond to all external customer enquiries in a timely, accurate, and professional manner, with a clear focus on conversion.
* Conduct regular client meetings, sales calls, and face‑to‑face appointments to understand client needs and present appropriate hotel solutions.
* Plan and execute client entertainment and relationship‑building activities in line with the proactive sales strategy and budget.
* Conduct site inspections and tailored hotel tours to convert prospective clients into confirmed business.
* Manage Event and Group enquiries, including quoting hotel information, rates, and availability, and preparing detailed proposals.
* Negotiate rates, terms, and conditions in line with agreed revenue strategies, commercial guidelines, and brand standards.
* Ensure all confirmed business is accurately logged in Envision, with clear and timely handover to the Event Planning or Operations teams.
* Ensure agreed methods of payment are confirmed as part of the contracting process, in line with PCI and legal requirements.
* Issue contracts promptly upon confirmation of bookings, including full company Terms & Conditions.
* Actively manage and follow up tentative business to maximise conversion and minimise wash.
* Track and manage personal sales pipeline activity, forecasting, and account production against agreed targets.
* Support the preparation and review of sales reporting, including the Monthly Sales & Marketing Report and Tentative Review Report.
Qualifications
* You are pro‑active, confident & customer focused with a “Hunter” mentality
* You have great language and written skills in English
* You are eligible to work in the United Kingdom
* You thrive through the buzz of working in a dynamic team and in a great hotel
* You are ready for a new challenge
* Experience in a similar role
Benefits
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* Free meals on duty
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Uniform provided and laundered complimentary
* Headspace membership and access to our Employee Assistance Programme
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Our Values
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps
Apply today for this Sales Executive role and start your journey with Hyatt Hotels!
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