Job Description
ROLE: Quality ManagerLOCATION: Stevenage, HertfordshireSALARY: £50,000 - £60,000 dependant of experienceAbout the RoleAn established and growing electronics manufacturing business in Stevenage is seeking a skilled and proactive Quality Manager to lead its quality assurance and compliance efforts. This role is vital in ensuring the delivery of high-quality electronic products to a wide range of industries, including aerospace, defence, medical, and industrial sectors.Key Responsibilities
* Lead, develop, and maintain the Quality Management System (QMS) to meet ISO 9001, AS9100, ISO 13845 and customer-specific standards.
* Drive continuous improvement initiatives across operations, manufacturing, and engineering teams.
* Manage and lead audits – internal, customer, and third-party – ensuring readiness and compliance.
* Work closely with cross-functional teams to investigate non-conformances, perform root cause analysis, and implement corrective/preventive actions (CAPA).
* Oversee product and process quality through inspections, testing, and monitoring of KPIs.
* Manage and develop quality staff, providing leadership, coaching, and mentoring.
* Liaise with customers and suppliers to resolve quality issues and maintain high satisfaction.
* Prepare and present quality reports, metrics, and performance reviews to senior management.
Skills & Experience
* Proven experience as a Quality Manager or Senior Quality Engineer within an EMS or precision electronics manufacturing environment.
* Strong knowledge of ISO 9001, AS9100, ISO 13845 and related quality standards.
* Experience in managing audits and working with aerospace or high-reliability industry clients.
* Practical understanding of quality tools such as 8D, FMEA, SPC, and root cause analysis.
* Excellent leadership, communication, and stakeholder management skills.
* Proficiency with QMS software and Microsoft Office suite.