We are recruiting on behalf of a well-established and respected manufacturing client based in Mildenhall, Suffolk, who are seeking a Quality Manager with proven experience in a similar role. This is an exciting opportunity for a quality professional to take full ownership of the company’s quality systems and processes, reporting directly to the board and leading all quality-related activities across the business. Key Responsibilities: * Lead on all internal and external quality issues * Manage and develop the quality team * Act as the primary liaison between the business and its customers for quality and compliance matters * Analyse and monitor customer performance metrics and implement continuous improvement measures * Oversee and enhance the Quality Management System (QMS) in line with ISO 9001 standards, including audits and additional accreditations * Facilitate monthly quality meetings and workshops to promote quality culture throughout the business * Lead customer audits and site visits * Travel to customer sites for meetings and reviews as required * Support with any other duties as directed by senior management Experience & Skills Required: * Previous experience as a Quality Manager, ideally within a manufacturing environment * Background in fabrication/manufacturing * Experience in managing and motivating a small team * In-depth knowledge of ISO9001 processes and r...