Assistant Restaurant and Bar Manager
Job Number: HOT0CI88
Work Locations
Hilton Birmingham Metro National Exhibition Centre, Birmingham B40 1PP
Benefits
* Annual Salary of £29,870 plus quarterly bonus performance-related and driven by results
* Free, healthy and high quality meals when on duty
* Grow your Career!
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com )
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* Discounted dental and health cover
* High street discounts: with Perks at Work
* Free car park
* Subsidised Taxi between 12am and 7am
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Guest Experience Day: 1 night stay with breakfast and dinner
* Modern and inclusive Team Member’s areas
Responsibilities
* Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
* Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
* Ensure Team Members maximize all sales opportunities
* Ensure Team Members consistently maintain brand standards and high levels of customer service
* Handle all customer inquiries in an appropriate and professional manner
* Accurately manage all transactions during service
* Manage Team Member schedules, stock, and wastage levels
Qualifications
* Previous experience in organizing food and beverage service in a range of outlets
* Experience in supervising a team
* Flexibility to respond quickly and positively to a range of work situations
* A passion for developing others to be part of a winning team
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