Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are seeking an Internal Recruiter to join the people team and help grow the business. What will you be doing? Own the end-to-end recruitment process for assigned roles across technical, sales, and corporate functions. Partner with hiring managers to understand role requirements, define recruitment strategies, and develop compelling job adverts. Source candidates through a variety of channels including job boards, social media, networking, referrals, and proactive headhunting. Conduct screening calls with candidates to assess their suitability, motivation, and alignment with Phoenix Software’s values and role requirements. Manage candidate pipelines using the ATS, ensuring timely communication, accurate data entry, and a consistently high-quality experience. Coordinate interviews, provide feedback, and act as the main point of contact between candidates and hiring managers. Support employer branding initiatives, including social media content, careers page updates, and employee testimonials. Monitor and report on recruitment metrics, such as time-to-fill, offer acceptance rates, and source effectiveness. Maintain compliance with GDPR, right-to-work legislation, and internal recruitment policies. Contribute to continuous improvement of recruitment processes, systems, and candidate experience. Why you should apply? At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here. What are we looking for? The right person for this role have a couple of years' experience in a recruitment role, ideally in house however in a recruitment agency setting may also be suitable. Those who have recruited into a variety of different roles and sectors and can show their adaptability will translate well into this position. Key Skills & Experience: Proven experience in recruitment, ideally in an in-house or RPO environment Consultative recruitment style, focused on understanding business needs and advising thoughtfully, rather than taking a sales-driven approach. Strong stakeholder management skills, with the ability to build trusted relationships across all levels of the business. Experience conducting candidate screening calls, assessing fit for both role and company culture. Confident sourcing skills, including use of LinkedIn Recruiter, job boards, Boolean search, and talent pools. Excellent written and verbal communication, with the ability to create engaging job adverts and provide professional candidate communication. Hands-on experience using Applicant Tracking Systems (ATS) and maintaining accurate candidate data. Knowledge of employment legislation, right-to-work checks, and GDPR as it relates to recruitment. Strong organisational skills, capable of managing multiple vacancies and deadlines simultaneously. Passion for candidate experience, diversity, and employer branding. Practical stuff Where is the role based? Our HQ is based in Pocklington (YO42) with an expectation of a visit to the office 2-3 times per week. What is the salary? £27-30k benefits How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process. What are the benefits? You can read about the benefits on offer here *Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.