We have an exciting job opportunity for a Sales Executive to join the Gateshead team, selling lifts into new buildings and covering North Yorkshire & the Northeast region.
As Sales Executive you will be responsible to proactively manage customer relationships, manage opportunities from current and new customers and close deals professionally in a way that maximizes KONE’s order book and profitability.
Key Responsibilities:
Customer relationship management
* Proactively develop and create customer relationships in areas of responsibility.
* Accountable for developing KONE position in your customer base and sales area.
* Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling.)
* Ensures customer satisfaction and solving complaints with the rest of KONE team.
* Documents the customer and contact information, maintaining customer data.
* 2-3 days a week meeting customers.
Sales
* Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
* Validates that the contents of orders received from the customer are in line with the negotiation process outcome, including scope of work and terms and conditions.
* Accountable for hand-over to installation or engineering with complete and correct information.
* Upselling of KONE digital solutions.
* Maintains full information of opportunities, tasks, and customer visits.
* Timely and accurate forecasting and reporting.
Skills and experience required:
* Industry & construction experience is desirable.
* Contractual, technical, engineering sales background is desirable.
* Sales & account management experience (maintaining & growing existing customers as well as new business generation) is essential.
* Experienced in managing a high volume of tenders and customer contracts.
* Possess good negotiation skills as well as being able to close deals and manage aftersales activities.
* Results driven.
* Knowledge of contractual and financial terms.
* Commercial experience.
* Effective communication skills and able to influence both internal & external stakeholders.
* Proficient Microsoft skills and experience of using CRM (Salesforce).
* Good written and spoken English.
What KONE can offer:
We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Quarterly Commission, Car, GymFlexi Membership, Dental Insurance, Private Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI),Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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