HR Manager (Client-Facing / Consultancy) Salary: Competitive (dependent on experience) benefits Location: Client site near Shepton Mallet (3 days/week) Auxilium HR offices, Yeovil, Somerset (BA22) Are you a CIPD-qualified HR generalist who thrives in a hands-on, commercial, client-facing role? If you want to play a key part in our growth and deliver high-impact HR support to a loyal client base, we’d love to hear from you. The Opportunity We’re looking for an experienced, solutions-focused HR Manager to join our growing consultancy team. You’ll provide pragmatic, compliant and commercially-minded HR support across the employee lifecycle, building trusted relationships and delivering measurable improvements in people practices, capability and culture. This Role You’ll support a long-standing key client in the logistics and warehousing sector with regular onsite presence (typically three full days per week) at their site near Shepton Mallet. This is a fast-paced, operational environment with teams working across three shift patterns. You’ll partner closely with the leadership team to strengthen people management capability, embed effective processes (including through new HR/IT systems) and ensure day-to-day HR activity supports safe, productive operations. The remainder of your time will be spent working with the Auxilium team to support other clients. Hours (full time): 37.5 hours per week, typically Monday to Friday 09:00–17:00 with a 30-minute lunch break. You’ll need to be flexible to meet operational requirements (for example, supporting shift-based teams when needed). This is a hands-on role and requires in-person attendance at both the client site and Auxilium offices. This is essential to build strong relationships, understand operations, and support your ongoing development. Additional onsite time will be agreed where business needs require. What can we offer you? In return for your contribution, you’ll receive a competitive salary and a great range of benefits including: Competitive starting salary dependent on experience, qualification and what you can bring to our business, Clear development and progression opportunities, 30 days holiday including bank holidays, Workplace pension, WPA Health Cash Plan with EAP and Specsavers Corporate Eyecare Scheme, CIPD membership subscription funded, Powerful AI enabled Laptop and Company smartphone, Modern office space with standing desk and generous Company funded office refreshments, Generous expenses and mileage rates for business travel, Salary sacrifice car scheme after 12 months service, Free onsite parking at our Yeovil office, A genuinely supportive, sociable and experienced team environment. What will I be responsible for? Key responsibilities include: Act as the trusted, onsite HR partner for a key logistics client, providing timely, pragmatic advice across the full employee lifecycle. Coach and upskill managers on best-practice people management (performance, absence, conduct, capability, probation and difficult conversations), building confidence and consistency. Lead and case-manage employee relations matters (disciplinary, grievance, absence, performance and conflict) fairly, consistently and in line with UK employment law and client policies. Develop, implement and embed fit-for-purpose policies, procedures and manager guidance that support operational needs and reduce people risk. Partner with the client and Auxilium team to build and deliver a practical people plan aligned to business goals (capability, engagement, retention and compliance). Support talent attraction and recruitment: advising on sourcing approaches, designing fair selection processes, and helping hiring managers make robust, evidence-based decisions. Identify learning needs and design/deliver training that improves skills, knowledge and behaviours (including manager development). Support HR change and continuous improvement projects, including implementation of processes within new HR/IT systems and ways of working. Use data, insight and external best practice to continuously improve solutions for clients and contribute to the development of Auxilium HR’s services. Work flexibly across the Auxilium client portfolio, adapting priorities in line with business need. About you Essential: Proven experience in a generalist HR role (ideally client-facing or multi-site), managing competing priorities and delivering practical outcomes. Essential: Strong working knowledge of UK employment law and confident handling employee relations casework end-to-end. Essential: CIPD Level 5 (or equivalent) qualified; Level 7 and/or Chartered membership is desirable. Essential: Excellent stakeholder management skills—able to build credibility quickly with operational leaders and coach managers positively and professionally. Essential: Commercial mindset with the ability to balance risk, culture and operational delivery in a fast-paced environment. Desirable: Experience within logistics, warehousing, manufacturing or other shift-based operations. Desirable: Experience implementing or embedding HR systems/processes and using data/insight to inform recommendations. Essential: Commitment to continuous professional development (CPD) and staying current with people and employment practice. Essential: Confident communicator with strong written skills (letters, guidance, policy and client-ready documentation). Essential: Full UK driving licence and access to a vehicle (travel between Yeovil and the client site required). Our Company Transformation | Training | Technology Auxilium HR is a strategic HR partner for growing SMEs. We work with business owners and operational leaders who want to scale without people issues slowing them down. We bring structure, clarity, and confidence to how their teams are managed. Most businesses we support have outgrown “ad hoc” HR. Decisions are inconsistent, managers are under-supported, and people issues take up too much time at the top of the business. We change that. Our approach is built around three practical levers for growth: • Transformation to align people, structure, and strategy. • Training to build confident, capable managers. • Technology to simplify HR and improve decision-making. We don’t just advise. We work alongside our clients as an extension of their team to build people practices that reduce risk, improve performance and support sustainable business growth. If you think you could be a great fit for this role, we’d love to hear from you—please apply to submit your application and find out more.