Your key responsibilities will include:
* Providing potential and existing customers with the highest level of customer service and supporting the wider sales team in generating and chasing leads.
* Focusing on effective customer account management to increase the company's customer base and develop long-term collaborative relationships within the building trade.
* Maintaining up-to-date product and industry knowledge.
* Using creative marketing materials to promote Howdens products, depot events, and sales periods to new and existing customers.
* Keeping in touch with depot lead banks regularly via telephone and our customer engagement messaging tool.
* Developing long-term collaborative relationships with customers.
* Proactively gaining new accounts, repeat business, and generating qualified leads through outgoing sales calls.
* Processing sales using in-store payment systems, quoting correct pricing, delivery dates, and stock requirements.
We are looking for individuals with the following qualities who want to learn new skills in a depot environment:
* Strong communication skills
* Ability to build strong relationships
* Good customer service skills
* Target-driven
* Excellent attention to detail
* Ability to work autonomously and use own initiative
* Effective planning and organising abilities
* Capability to prioritise and manage workload effectively
* A strong desire for continuous personal and professional development.
* Right to work in the UK with relevant evidence. Apprentices without Level 1 English and maths qualifications will be supported to achieve this level before undertaking the Level 2 English and maths test for the end-point assessment and apprenticeship completion.
At Howdens, we pride ourselves on being a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is reflected in our placement in the Top 100 Apprenticeship Employers table in 2022 and 2023. Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 trade professionals. Our growth and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.
Rewards and Benefits:
* A competitive salary of £15,000.
* Paid holiday entitlement.
* A generous matched contribution pension scheme.
* Team incentives and outings.
* Staff discount on Howdens products.
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