Job Description
About Us:
Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine.
Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure.
Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success.
With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.
Role Responsibilities:
* Developing robust, secure, and efficient automation bots
* Assessment of manual processes, providing feedback and further input to make business processes better, not exclusively though technical solutions.
* Testing and support of automation solutions
* Investigation, diagnosis, and resolution of automation flow failures
* Working closely with other project and service management teams to deliver and maintain automation solutions.
* Identifying and designing business processes for automation
* Setting up, testing, and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error.
* Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations.
* Producing process documentation in order to outline mistakes and successes and refine processes going forward.
* Ensuring quality automation using Quality Assurance (QA) processes and prevent any potential bugs.
* Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented.
* Maintain, monitor, and support the bank’s applications and infrastructure environment.
* Provide feedback and recommendations on requirements based on system health check results.
* Identifying and delivering continuous innovation and best practice solutions
* Any other responsibilities as assigned by the Head of department.
Skills/Knowledge Required:
* Hands on experience on RPA tools and cognitive platforms such as UiPath, Blue Prism, Automation Anywhere, etc. UiPath experience is highly preferred.
* Software applications development, implementation, and support skills
* Experience with Scrum/Agile development methodologies
* Experience building APIs and services using REST, SOAP, JSON, RPC, etc.
* Oracle and MS SQL Database experience
* Experience developing software utilising various coding languages including Java, C++, PHP, SQL, and other object-oriented programming languages.
* Understanding of workflow-based logic.
* Knowledge of artificial intelligence and machine learning.
* Strong attention to detail and analytical skills.
* Excellent time and project management skills.
* Excellent problem solving/analytical skills and complex troubleshooting methods.
* Good presentation, verbal, and written communication skills.
* Self-motivated, able to work independently, and able to take initiative without always being directed.
* Ability to multitask in a fast-paced environment and prioritise the most critical tasks and projects.
* Experience in Linux and Windows operating systems
* Knowledge of systems and networks, hardware, and networking protocol
* ISO 27001 experience is an advantage.
* Able to work with little or no supervision, even out-of-hours.
* A degree in IT or related field.
* A minimum of 5 years’ experience in RPA development, administrator, or support
* Relevant certifications in Cisco, Microsoft, CompTIA, UiPath, other RPAs, etc
* Exposure to VMware, SharePoint, and Citrix
* Windows Server administration and support skills
* Experience in some of the following Applications –SWIFT, Calypso, T24/Flexcube, Bloomberg, Reuters and IntelliMatch
* Banking/Financial sector experience is an advantage
This is a permanent paying up to £75,000 based upon experience.