Group Travel Manager - Destination Management Company, West London, c£50k. An excellent opportunity to join this well established DMC that provide bespoke travel solutions for groups of leisure and corporate (MICE) travellers inbound to Europe.
Responsibilities
* Leading a team of around 6 people within sales and operations
* Account managing, growing and retaining a portfolio of clients from all around the world
* Convert leads and enquiries into confirmed bookings to drive new sales
* Creating tailored and bespoke travel itineraries in line with client requirements featuring accommodation venues, transport, escorted tours and experiences across Europe
* Negotiating terms and conditions with b2b agents / partners
* Provide on-tour support for groups during office hours and part of a team that shares some out of hours support
* Strong experience of creating and delivering group travel itineraries across Europe, preferably for a DMC but similar wholesale and tour operating experience is also of interest
* Experience in both sales and operations within the travel industry
* Experience leading and developing a small team
* Experience managing budgets
* Excellent communication and negotiation skills
* Additional European languages an advantage but not essential
* During high season there may be occasional requirements to work outside the core "9-5" hours to meet business needs
* A basic salary in the region of £50,000 per annum depending on experience
* This is an office based role in West London. Post probation there is the option to work remotely one day a week.
Qualifications / Experience
* Strong experience of creating and delivering group travel itineraries across Europe
* Experience in sales and operations within the travel industry
* Experience leading and developing a small team
* Experience managing budgets
* Excellent communication and negotiation skills
* Additional European languages an advantage but not essential
Employment details
* Location: West London (office based; option to work remotely one day per week after probation)
* Job type: Full-time
* Seniority level: Mid-Senior level
Note: This description reflects the core responsibilities and requirements of the role and excludes extraneous postings and boilerplate not relevant to the position.
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