Job Description
About the Company
This is a fantastic opportunity for an Assoc CIPD HR Manager to secure a position with an IT Managed Services organisation enjoying rapid growth.
About the Role
Salary: Up to 60k
Hybrid: Office based in Hertfordshire area at least 2 days per week.
My client is a managed service provider focusing on SME and mid-market customers with propositions in the Managed Services, Print and Comms industry.
Responsibilities
Recruitment & Staffing:
* Identify staffing needs, writing job descriptions, screening, interviewing, ‘Right to work’ / Security and prior employment checks, and hiring new staff, working alongside the hiring manager to support and assist as required.
* Develop a network and programme for Internal recruitment to minimise the use of recruitment agencies, thus saving costs, for some roles.
Onboarding & Development:
* Onboarding new employees with an update welcome pack and onboarding programme in a professional and comprehensive manner to expedite the settling in period.
* Training new hires and providing career development opportunities.
* Order IT equipment, check received, test. Order desk space and furniture spec.
* Follow up probation escalation with managers.
* Assisting managers with career mapping for staff and talent planning requirements.
* Ensure all staff details, benefits and pay are UpToDate and correct.
* Develop the organisational structure to support future growth, using best practice principles.
Employee Engagement and Relations:
* Handling complaints, grievances, and disciplinary procedures to ensure a safe and fair environment.
* Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly.
* Manage the execution of the HR Strategy to ensure achievement of the company objectives and deliver continuous employee development.
* Staff communications are sent out regularly as and when required; some to be approved by Executive.
Compensation & Benefits:
* Managing annual reviews of salary, pension schemes, and benefits, ensuring all administration is completed timeously. This includes all employee programmes and staff benefits/packages.
* Work alongside the Financial Controller to ensure monthly payroll processing is completed on time and accurately.
* Ensure employee training requirements are well managed and monitored.
* Manage the training and development plans and ensure they are of a high standard.
* Determine relevant Key Performance Indicators (KPIs) for incentive schemes.
* Systems and Policy Compliance:
* Developing company policies, ensuring employment law compliance, and maintaining employee records.
* Undertake analysis as required on staff performance, highlighting areas of concern or risk, which may be impacting profitability.
* Work along the executive on all aspects of the ESG (Environmental, Social, governance) programme.
* Ensure the company handbook to up to date and is linked to all the company policies.
* Current regulation compliance, including accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
* Ensure employment law, HR policy, best practice and workforce development are applied.
* Ensure that all relevant professional standards are met.
* Conduct annual remuneration and benefit surveys and reviews.
* Improve and develop HR processes and systems; Ensure all HR systems are reviewed and supported to ensure they are fit for purpose and support the objectives of the business.
* Set up of new users and removal of staff from systems, as well a ensure safe filing of employee details and contracts.
Health & Welfare:
* Overseeing employee safety, wellbeing, and work-life balance initiatives.
* Continuously improve engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
* Identify HR trends so that attention can be directed to key issues and resources.
* Regularly coach, mentor, and support colleagues to identify individual strengths and development needs.
* Manage the diversity, equality, and inclusion values and practices within the company.
Qualifications
* Qualified HR Manager – ideally of CIPD Associate Diploma or similar.
* A working understanding of Human Resources compliance with company law.
* Proven experience in an HR Manager role in industry and within an SME.
* Strong leadership skills, with the ability to build people up and motivate.
* Strong communication skills, with the ability to present HR information to all stakeholders.
* Experience of HR systems and processes and policies.
* Excellent knowledge of owning a department budgets.
* Knowledge of the MSP sector is desirable, and experience working in the sector would be considered favourably.
* Working knowledge of HR and payroll systems.
* Excellent Microsoft Excel, word & Powerpoint skills.
Required Skills
* You should be collaborative, and work in partnership to build good working relationships with all managers, as well as all colleagues and stakeholders.
* You should be inquisitive, creative and look to continuously improve processes.
* You should be committed and focused on delivering personal objectives to help fulfil the organisation’s mission.
* High degree of professionalism, integrity and confidentiality.
Personal Attributes
* Excellent precision and attention to detail.
* Excellent communication and personable, with strong interpersonal skills.
* Thrives in fast paced environment, energized under pressure with the ability to deal with problems decisively, when they arise.
Pay range and compensation package
Salary: Up to 60k
If this sounds like you and your an HR Manager based in the Herts area who holds an Assoc CIPD Accreditation, who has experience of working in the IT / Managed Services Industry, then I'd love to hear from you - you can reach me at anthony.stone@hrgo.co.uk