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Hybrid working arrangement – 3 days per week at our European HQ in Erdington
Contract: 9-month Fixed Term (Maternity Cover)
About the Role:
As a European HR Shared Services Administrator at Claire's, you'll be at the heart of our people operations, ensuring a seamless experience for our employees in Belgium, Luxemburg, and the Netherlands.
You will be the first point of contact for HR-related queries, ensuring timely and accurate responses in line with our Service Level Agreements (SLAs). You will play a key role in HR administration, ensuring compliance with country-specific employment law and company policies.
Key Responsibilities:
* Employee Support: Be the go-to person for HR-related inquiries, providing support to our diverse and dynamic team in Dutch, English, and French.
* HR Processes: Manage and streamline HR processes, from onboarding new hires to handling employee data and records.
* Systems Management: Utilise cutting-edge HR systems and tools to maintain accurate employee information and drive efficiency.
* Problem Solving: Tackle challenges with a proactive approach, ensuring quick and effective resolutions to HR issues.
* Collaboration: Work closely with HR teams across different regions, fostering a collaborative and supportive environment.
What We’re Looking For:
* Fluent in French, Dutch & English – essential for supporting our teams in these markets.
* Previous experience in HR administration with knowledge of employment law and compliance.
* Highly organised and detail-oriented with the ability to prioritise tasks effectively.
* Strong communication skills and a proactive, customer-focused approach.
* Proficient in HR systems (ideally Workday) and Microsoft Office Suite.
* A team player with a positive, solutions-focused mindset.
This is a fantastic opportunity to gain valuable HR experience in an international retail business. If you are looking to develop your career in a dynamic and fast-paced environment, we would love to hear from you!
Seniority level
* Not Applicable
Employment type
* Contract
Job function
* Human Resources, Administrative, and Customer Service
Industries
* Retail and Retail Apparel and Fashion
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