Job ID: 4530 | Work Model: Full-Time | Contract Type: Permanent | Job Category: Sales / Key Account Management
Hours: Monday - Friday 0830-1730
Location: Bristol
Why work for DACHSER?
We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running – today and tomorrow.
Tasks
Key Responsibilities:
* Establishing contact with existing and potential customers / customer development
* Creation and maintenance of all sales-relevant customer information & reporting, via our CRM system
* Assess customer needs and provide tailored pricing & advice to enhance revenue and maintain a competitive advantage for the customer
* Daily customer specific account management & communication to include service updates on collections/deliveries
* Co-ordinating professionally and efficiently with other departments to ensure successful operating of customer accounts/business
* Prepare customer KPI reports to track performance and identify areas for improvement
* Provide ongoing support to field sales teams to strengthen client engagement
* Oversee the management of key client accounts, ensuring consistent service quality and retention
* Maintain regular communication with customers to update delivery timelines and resolve any issues promptly
Qualifications
* Confident
* Team player •
* Out going and personable
* Good verbal and written communication skills
* Ability to build rapport with customers and internal teams
* Detail-oriented and organised
* Strong problem-solving attitude with a willingness to handle challenges
* Self-motivated with a positive attitude towards meeting sales goals
* Able to multitask and handle multiple leads or inquiries simultaneously
* Willingness to adapt and grow in a fast-paced environment
Benefits
* Employee Assistance Programme - helping you deal with personal problems that might adversely impact your work performance, health and wellbeing
* Employee discounts – with access from day one to a multitude of discounts for holidays, high street fashion, supermarkets, gym memberships, insurance, and so much more
* Pension – an efficient and flexible pension plan that you pay into based on your pensionable salary and your level of contribution. You also benefit from tax relief
* Health – we offer free eye-tests and money off vouchers
* Life Assurance - Death In Service benefit
Georgia Langley
Bristol, Bristol Office, DACHSER Ltd, Dartford, Dartford Logistics Centre, DACHSER Ltd.
At DACHSER, all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. We see the uniqueness of each individual, and thus the diversity of our teams, as the driving force behind our daily work and innovations – because: Logistics is People Business. We look forward to meeting you.