Overview
The Glyn Hopkin Group, established in 1993, is one of the UK's largest automotive dealership networks with over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, and Bedfordshire. We represent leading brands such as Nissan, MG, Kia, Suzuki, Renault, Dacia, and Alpine. Our services include supplying new and used cars and vans, delivering aftersales support, and championing the Motability Scheme. We are committed to offering generous deals, a wide range of vehicle choices, and exceptional customer service to both private and business customers.
Role Description
This is a full-time, on-site Sales Executive role located in BYD Chelmsford. The Sales Executive will greet customers, understand their needs, and guide them through the process of purchasing a new or used vehicle. Day-to-day tasks include following up on leads, conducting test drives, negotiating sales terms, completing paperwork, and maintaining an up-to-date understanding of our vehicle inventory. Exceptional customer service and the ability to build long-term relationships with clients are crucial components of this role.
Responsibilities
* Greet customers and identify their needs
* Guide customers through the process of purchasing a new or used vehicle
* Follow up on leads and conduct test drives
* Negotiate sales terms and complete paperwork
* Maintain up-to-date knowledge of vehicle inventory
* Provide exceptional customer service and build long-term client relationships
Qualifications
* Strong communication, interpersonal, and negotiation skills
* Experience in sales or customer service, preferably in the automotive industry
* Ability to understand customer needs and provide appropriate solutions
* Excellent organizational and time management skills
* Ability to work well in a team-oriented environment
* Proficiency in using CRM software and other related technologies
* Valid driver’s license and a good driving record
* Flexibility to work weekends and evenings
* A passion for the automotive industry and willingness to continually learn about new products and features
Job Function
* Sales and Business Development
* Industries: Automotive
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