As a HR Administrator, you'll be working within the HR Shared Services team, supporting them in delivering efficient and accurate employee lifecycle transactions and providing a positive customer experience. Your day to day will include:
Responsibilities
* Acting as the first point of contact for queries related to HR, pay, and terms and conditions
* Processing employee lifecycle changes in line with GDPR and issuing employment correspondence
* Escalating issues or delays impacting on case resolution when required
* Maintaining accurate employee records and managing cases promptly and professionally
* Supporting user acceptance testing (UAT) for system changes and updates
* Contributing to the updating of team guidance documentation (local working instructions and process maps) following process and system changes
* Supporting payroll and other HRSS teams with ad‑hoc tasks as required
Qualifications
* You have previous experience in a HR Shared Services or similar high‑volume administration role
* You're confident in using Microsoft Office, particularly Word and Excel
* You're detail‑oriented, proactive, and can manage your own workload under tight deadlines
Would you like to work for a dedicated and friendly team? Then we would like to hear from you!
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
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